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Customer Service Assistant
2 months ago
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Reference: SEP20248769
Expiry date: 16:00, Thu, 12th Sep 2024
Location: Hereford
Salary: National Minimum Wage
Benefits: Please see the job description for all benefits
Job Title: Front of house / Barista
Job Type: Permanent part time | Salary Listing: £11.44 per hour
Rota: Monday 3.30-8.00pm, Wednesday 3.30-7.30pm, Friday 3.30-8.00pm. Every other Saturday 9.00am-2.00pm
As a Front of House/Barista, you are friendly, approachable, and a great listener. You enjoy helping others to visit the centre and stay active.
In this role, you’ll be efficient and instrumental in providing advice and guidance on activities on offer. You are committed to encouraging customers to participate in leisure activities and ensuring they leave with a smile. You take action to resolve customer problems and queries, and you'll have a regular pattern of working hours with opportunities for progression through our training programs.
The Key Requirements:
Experience in a customer-facing role is ideal, but we can provide training and qualifications for the right candidate.
At Halo Leisure, our mission is to "Create Healthier Communities." We provide affordable and accessible health and leisure facilities, operating gyms, swimming pools, and leisure centres. By joining Halo, you’ll be offering friendly and supportive advice and guidance to our customers in a stable and structured environment, with high-quality support and training through Apprenticeships.
With us, you’ll have the freedom to demonstrate your friendly and approachable nature.
Working with a team of fellow front of house professionals, you’ll welcome customers to the centre, provide advice and guidance on activities, sell memberships, make bookings for centre activities, prepare hot drinks, serve cakes and light snacks, and maintain cleanliness—all while helping others stay active, supported by our sector-leading training and induction programme.
The Benefits and Perks:
- Free use of our facilities (including gym, swimming, soft play, tennis, golf, and more)
- Family discounts
- Training and Development and career progression opportunities
- 25 days of annual leave plus bank holidays
- Health Cash Plan
- Enhanced maternity and paternity pay
- Enhanced absence pay
- Additional employer contributions to your pension scheme
- Long service, Baby gifts, and other reward schemes
- The chance to be nominated for one of our annual staff awards
- Cycle to work scheme
The Next Step:
Following your application, you will receive an email outlining the next steps.
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