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Carrier Relationship Manager

2 months ago


London, United Kingdom Guy Carpenter Full time

A new opportunity has arisen in the Relationship Management and Global Claims team part of Client Support Services (CSS) is seeking candidates for the following position based in the London office: Carrier Relationship Manager

What can you expect?

This is an excellent opportunity to join a highly successful team of Global Relationship Managers that partner with the business, clients, and Brokers across Guy Carpenter. The purpose of this role is to provide a holistic view across the entire servicing value chain, connecting the production areas and post-placement areas, ensuring our claims value proposition is part of our sales culture.

What is in it for you?

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.

  • Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

  • Generous Family Leave including:  6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.  To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will count on you to:

  • Be the first point of contact for Brokers and senior executives within the Ceded Re departments of our clients.

  • Advocate and be the voice of the client, representing their interests with their business partners.

  • Provide insightful management information by partnering with MI teams to design and provide regular reporting to all appropriate stakeholders.

  • Explore business development opportunities with brokers.

  • Assist with managing operational business risk.

  • Use business acumen to ensure that colleagues are always ahead of trends in business placement.

  • Ensure that skillsets are continually reviewed and enhanced.

  • Build and maintain value added partnerships with strategic markets to improve performance cycle times.

  • Demonstrate pipeline of excellence and succession by coaching colleagues.

What you need to have:

  • Experience of working with senior stakeholders in the reinsurance sector is essential.

  • Experience of working with all aspects of post placement activities.

  • Ability to analyse data, seeking trends and translating this into valued insights for the business and our clients.

  • Be able to articulate and demonstrate positive results for clients and the business.

What makes you stand out:

  • Ability to provide a consultative service.

  • Understanding of reinsurance concepts like pro rata.

  • Exceptional relationship management skills and evidence of building relationships.

  • Excellent presentation skills and ability to influence decisions at all levels.

  • Strong analytical skills with a motivation to learn.

  • Ability to follow through on risks/issues and track them to closure.

  • Strong communication skills and well-structured work approach.

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,500 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the worldâs leading professional services firm in the areas of risk, strategy and people. The companyâs 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit www.guycarp.com and follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com

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