Customer Assistant
3 weeks ago
All the details
Customer Assistant - Bureau De Change - Teesside Park
Temporary Position - 22 hours per week
Work Pattern
WEEK 1 & 2 - Sun 10.30-17.00 Tues 15.00-20.30 Wed 15.00-20.30 Sat 15.00-20.30
Travel Money Purpose
To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time
Champion new ways of working within stores through an open mindset and positive attitude
Complete tasks and processes that deliver best in town' standards
Serve and sell across all Travel Money and other service channels brilliantly well
Be the voice of our customer to help us continually improve
Key Accountabilities
Demonstrate a genuine interest in your customers and build good relationships
Serve our customers efficiently and brilliantly well
Deliver best in town' standards through presentation standards, availability and keeping the store clean and tidy
Skilled to utilise all digital tools and communication channels to do the job
Share customer and colleague feedback to help us do things better
Share Travel Money knowledge and experience with colleagues to support others in building skill and confidence
Own your own learning & development and proactively access digital learning solutions
Know the daily sales targets, priorities, promotions & selling opportunities
Have great product knowledge to sell and recommend our products and services help our customers
Proactively engage with customers to understand their needs and make recommendations
Understand the store priorities and the part you play
Complete all Travel Money tasks with pace, accuracy and in line with procedures
Follow safe, legal and financial crime working practices
Key Capabilities
Understands how M&S operates, it's strategy, future and the role they play
Committed to delivering excellent work fast with great attention to detail
Open to and acts on feedback, asking for this regularly
Sets performance objectives for self in conjunction with line manager and in line with business plans
Takes accountability for planning and managing own work efficiently to ensure objectives are met
Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things and suggests improvements
Effective at communicating; ensures communication is clear and simple
In control of their own reactions and considers how to share their perspective to create better reaction for team
Copes well with change and work challenges, recovering quickly from its impact
Builds positive relationships by being a good listener and getting to know people by establishing a connection Technical Skills/ Experience
Contributing to store profitability
INTERNAL
Work to get things done right first time within timescales
Comprehensive knowledge of Travel Money channels
Good level of product knowledge and other services
Up to date knowledge of the commercial operation and brilliant basics
Good level of digital capability and use of digital tools and applications
Understand customer needs and spot selling opportunities to delight
Adapting to change
Flexible and able to learn quickly
Key Relationships and Stakeholders
Customers
Colleagues
Store Leadership
M&S Bank Travel Money support team
BIG
-
Customer Assistant
3 months ago
Stockton-On-Tees, United Kingdom McColl's Retail Group Full time**Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team. If you have experience as a Customer Assistant, and want to move into a role that will offer you an opportunity to step up and lead a store in the Store Manager's absence, this could be a great position for you.** Here at McColl’s, we pride...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom M&S Full time**All the details** Customer Assistant - Clothing, Home & Beauty - Teesside **Temporary Position** Work Pattern WEEK 1 & 2 - Sun 10.00-14.00 Wed 16.00-20.00 Fri 16.00-20.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom M&S Full time**All the details** Customer Assistant - Clothing, Home & Beauty - Teesside **Temporary Position** Work Pattern WEEK 1 - Sun 12.00-16.00 Wed 14.00-18.00 Thurs 16.00-20.00 Fri 14.00-18.00 WEEK 2 - Sun 12.00-16.00 Wed 14.00-18.00 Thurs 14.00-18.00 Fri 14.00-18.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom Lidl Full timePart Time Summary £11.40 up to £12.30 per hour - This isn’t stacking shelves. This is feeding families. This role is for 20 hours per week. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure...
-
Customer Assistant
3 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Marks and Spencer Full timeAll the detailsCustomer Assistant - Bureau De Change - Teesside Park Temporary Position - 22 hours per week Work Pattern WEEK 1 & 2 - Sun Tues Wed Sat Travel Money Purpose To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time Champion new ways of working within stores through...
-
Customer Care Assistant
3 months ago
Stockton-On-Tees, United Kingdom Bridge of Hope Full time** My client based in Stockton is looking for a Customer Care Assistant to join their team on a temp to perm basis.** **Main Duties** - Organise and set up computerised and hard copy files and documents for upcoming developments - Logging warranty issues from pre-snags, home demonstrations and handover of properties - Liaise with site and subcontractors and...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom M&S Full time**All the details** **Mary street operations advisor, part time/temporary, 24 hours** **WEEK 1 & 3** **SUN - 1515-2115** **MON - 1515-2115** **TUES - 1515-2115** **THUR - 1615-2215** **WEEK 2 & 4** **SUN - 1515-2115** **TUES - 1515-2115** **THUR - 1615-2215** **SAT - 1515-2115** **Purpose** Your job purpose is to deliver an exceptional customer...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom Marks & Spencer Full timeWorking Pattern: Sunday 12:00-16:00 Tuesday 16:00-20:00 Wednesday 16:00-20:00 Friday 16:00-20:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom Marks & Spencer Full timeSunday 08:00-17:00 Saturday 10:00-14:00 Thursday 16:00-20:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom Marks & Spencer Full time**Sunday 11:00-15:00** **Monday 16:00-20:00** **Wednesday 16:00-20:00** **Friday 16:00-20:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom Marks & Spencer Full time**Work Pattern**: **Friday 20:00-06:00** **Saturday 20:00-06:00** **£3 Unsociable Premium between the hour 22:00-06:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom Marks & Spencer Full timewed 21:00-06:00 Thursday 21:00-0600 Friday 21:00-06:00 Thursday 21:00-06:00 Friday 21:00-06:00 Saturday 21:00-06:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...
-
Customer Assistant
3 months ago
Stockton-on-Tees, United Kingdom Marks & Spencer Full timeSunday 14:00-18:00 Wed 16:00-20:00 Sat 13:00-22:00 Sunday 14:00-18:00 Mon 18:00-22:00 Fri 13:00-22:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver...
-
Customer Service Assistant
3 months ago
Stockton-on-Tees, United Kingdom Certas Energy UK Ltd Full timeWe currently have an opportunity for a Sales Assistant to work **24 **hours a week in our outlet at **Bradbury**. **What we are looking for..** - No experience necessary as full training will be given - A good appreciation of customer service - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: - The salary for this...
-
Customer Service Assistant
3 months ago
Stockton-on-Tees, United Kingdom Certas Energy UK Ltd Full timeWe currently have an opportunity for a Retail Sales Assistant to work **16 **hours a week in our outlet at **Bradbury** **What we are looking for**: - A good appreciation of customer service - No experience necessary as full training will be given - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: - Option to join...
-
Customer Service Assistant/supervisor
3 months ago
Stockton-on-Tees, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor, Stockton** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will...
-
Customer Service Assistant
2 months ago
Stockton-on-Tees, United Kingdom Certas Energy UK Ltd Full timeWe currently have an opportunity for a Retail Sales Assistant to work 16 hours a week in our outlet at BradburyWhat we are looking for:A good appreciation of customer serviceNo experience necessary as full training will be givenHardworking and reliablePolite and professionalInterested? What is in it for you:Option to join our Simply Health plan, which...
-
Customer Assistant
3 weeks ago
STOCKTON-ON-TEES, United Kingdom MARKS&SPENCER Full timeCustomer Assistant - Cafe - Teesside Temporary Position Work Pattern WEEK 1 - Tues 08.00-15.00 Fri 08.00-15.00 Sat 08.00-15.30 WEEK 2 - Sun 09.00-16.00 Tues 08.00-15.00 Fri 09.00-16.30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...
-
Customer Assistant
3 weeks ago
STOCKTON-ON-TEES, United Kingdom MARKS&SPENCER Full timeCustomer Assistant - Backstage - Teesside Over 18's only Permanent Position Work Pattern WEEK 1 - Mon 06.00-14.00 Tues 06.00-14.00 Fri 16.00-00.00 Sat 11.00-19.00 WEEK 2 - Sun 14.00-22.00 Mon 04.00-12.00 Thurs 16.00-00.00 Fri 14.00-22.00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...
-
Customer Assistant
1 week ago
Stockton-on-Tees, United Kingdom Lidl Full timeCustomer Assistant (Full Time) Location Store - Yarm Road TS18 3RU Stockton on Tees Contract Full Time Experience Level Entry Level Employment Area Store Reference Number 461442 Summary £12.40 - £13.35 per hour | shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to...