Collections advisor

2 weeks ago


City, United Kingdom RITZ RECRUITMENT Full time

Temporary Collections Advisor, Immediate Start, Birmingham, B2

Weekly Pay, PAYE - £14.50 p/h

Hours: 9:00 - 17:30 Monday to Friday

Our client is a leader in student accommodation based in Birmingham city centre. We are looking for a collections advisor to help support the team in this busy period.

Duties:

  • Outbound calling to Customers regarding outstanding rent owed
  • Speaking to customers and setting up payment plans
  • Collaborate with internal teams to create resolution
  • Calling guarantors about outstanding monies
  • Reconcile accounts
  • Dealing with each customers with discretion
  • Explain the payment options
  • Updating details on the system

What you need:

  • Proven experience in credit control or equivalent
  • History with reconciliations
  • Good telephone manner
  • Good customer service
  • History of dispute resolution
  • Excellent time management

We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now by submitting your cv

Please contact Freya Thomson at our Manchester Office

Ritz Recruitment - Employment Business


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