Clinical Advisor

5 months ago

Welwyn Garden City, United Kingdom HUC Full time

HUC provides the NHS111 and Out of Hours GP service to over 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no 2 shifts are the same and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for every caller.

Are you a registered Nurse or Paramedic with a minimum of 1yr post registration experience?

Are you confident in making autonomous decisions?

Are you seeking a better work/life balance?

Do you want to move away from face-to-face practice but continue to make a difference to people’s lives?

If so, our 111 Clinical Advisor role could be for you. The role is an excellent opportunity to build on your Nursing or Paramedic experience and to continue to deliver outstanding patient care without the physical demand of acute work.

A day in the life

You will be assessing patients over the phone, using the NHS Pathways systems alongside your existing clinical knowledge and expertise.

No two shifts will be the same; the 111 service receives calls ranging from minor ailments to life threatening emergencies.

You will use your clinical knowledge to signpost patients to the most appropriate level of care; this could include an emergency ambulance, GP appointment or home management advice.

You will be surrounded by supportive colleagues and provide clinical support to our Health Advisors whilst on shift.

To provide clinical expertise to assess an individuals health status using clinical knowledge and advanced listening skills. Using the NHS Pathways content to advise service users, their representatives and Health Advisors.

To ensure that every patient contact is conducted appropriately with an emphasis on the provision of clear, evidence-based advice and signposting to an appropriate service.

To understand, adhere to and promote the principles of information governance in relation to access to clinical records, the handling and access to and communication of patient identifiable information.

To understand, adhere to and promote the principles of risk management in relation to patient and staff wellbeing, the physical environment and the systems in use and to follow local guidance for action and reporting upon identification of a risk.

To work with the Clinical Management team in originating, updating and reviewing clinical advice, practice and content within the local model.

To generate and collect clinical data and evidence which supports the organisations compliance with internal and external governance reporting.

To fully support and engage with the provision of clinical data and evidence to support any external assessment of standards by an authorised body.

To identify from such reporting and to escalate any risks apparent to an appropriate level within the organisation directly via the on-call manager both in and out of normal working hours.

We are committed to putting the patient at the start and heart of our care. If this resonates with your own values, then HUC is a great place to put it into practice. To be considered for the role of 111 Clinical Advisor you must be:
Able to commit to 8 weeks of full time training

Able to commit to 1 of our rolling rota patterns; we have a variety of patterns to cover our 24-hour operational period. Please note all of our rota patterns include an element of weekend working.

Able to clearly and confidently communicate with callers from all walks of life

Able to adapt to a caller’s individual needs

Passionate about providing a level of service you would recommend to your friends and family

Competent with the use of IT

**In return we can offer**:
A supportive working environment

Management team open door policy

Dedicated staff break room with tea and coffee making facilities, including Starbucks machine on free vend for all staff

Extensive opportunities for training, development and career progression

Employee assistance scheme

Employee discount hub

NHS pension - with around 20% employer contributions

You will be responsible for assessing callers with a wide spectrum of clinical conditions, advising them on home care management, next steps and referring them on to further care when appropriate. The computer
- based clinical decision system will facilitate and support the advice given.

Clinical Advisors are required to work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient.

You will demonstrate a commitment to a high-quality service, excellence in clinical practice and continuous professional development, which are all integral to the role and the development of the service.

**Principle tasks will include**:
Clinical

To provide clinical expertise to assess an individuals health status using clinical knowledge and advanced

listening skills. Using the NHS Pathways content to advis

  • Clinical Advisor

    5 months ago

    Welwyn Garden City, United Kingdom HUC Full time

    HUC provides the NHS111 and Out of Hours GP service to over three million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no two shifts are the same and there is a wealth of knowledge across the organisation to ensure we get the most appropriate outcome...

  • Clinical Advisor

    5 months ago

    Welwyn Garden City, United Kingdom Herts Urgent Care Full time

    TITLE -** Clinical Advisor** SALARY - £ 17.50 - £25.43 LOCATION - WGC When patients are ill and need the right medical attention, **HUC** provides the **NHS111** and Out of Hours GP service to over three million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. **HUC** is thriving, and continued growth has...

  • Clinical Advisor

    5 months ago

    Welwyn Garden City, United Kingdom Primary Care Careers Full time

    **About the Role**: When patients are ill and need the right medical attention, HUC provides the NHS111 and Out of Hours GP service to over three million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. We are an Out of Hours provider and the rotas for this role reflect the needs of the service. Currently we have...

  • Clinical Advisor

    3 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom NHS Full time

    About the RoleWe are seeking a skilled Clinical Advisor to join our team at HUC, providing medical advice and support to patients, their relatives, and healthcare professionals through our NHS 111 service.Key ResponsibilitiesAssess patient conditions using the NHS Pathways software and direct them to the most appropriate healthcare professional or...

  • Clinical Advisor

    3 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom NHS Full time

    About the RoleWe are seeking a skilled Clinical Advisor to join our team at HUC, providing medical advice and support to patients, their relatives, and healthcare professionals through our NHS 111 service.Key ResponsibilitiesAssess patient conditions using the NHS Pathways software and direct them to the most appropriate healthcare professional or...

  • Clinical Advisor

    5 months ago

    Welwyn Garden City, United Kingdom HUC Full time

    HUC provides the NHS111 and Out of Hours GP service to over 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no 2 shifts are the same and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for...

  • Occupational Health Advisor

    1 month ago

    Welwyn Garden City, United Kingdom CV-Library Full time

    4 CASES PER DAY Occupational Health Advisor - In-House - Site Based/Hybrid £46,928pa Hertfordshire Full Permanent Our client is looking to recruit an Occupational Health Advisor to work at their site in Hertfordshire combined with remote working. Variety of medicals and case management. Working as part of a multi-disciplinary inhouse team. The...

  • Occupational Heath Advisor

    5 months ago

    Welwyn Garden City, United Kingdom RPS Group Full time

    Occupational Heath Advisor RPS Occupational Health have an exciting opportunity for an experienced Occupational Health (OH) Advisor to ensure the delivery of class leading service for the supply of case management, health surveillance, health screening and health promotion to clients. This work is delivered at our pharmaceutical clients site in Welwyn...

  • Developmental People Advisor

    5 months ago

    Welwyn Garden City, United Kingdom NHS Professionals Full time

    **Job Title**:Developmental People Advisor **Trust Location**:Hertfordshire Community Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Hertfordshire Community Trust is the place for you. **About the Trust** Hertfordshire Community NHS Trust (HCT) is the principal provider of...

  • Optical Assistant Professional

    2 days ago

    Welwyn Garden City, Hertfordshire, United Kingdom Specsavers Full time

    Job Family: Store SupportJob Category: Optical AssistantKey Responsibilities:We're looking for a skilled Optical Assistant to join our team at Specsavers.Customer Service: Listening to patients, giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standardsLens Dispensing: Dispensing of...

  • Optical Assistant

    5 months ago

    Welwyn Garden City, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Store: Welwyn Garden City** **Hours: Full time - 40 hours (Weekend working is essential)** **Salary: Up to £27k, depending on experience.** **Benefits: Specsavers perks, additional birthday day off, staff, friends and family discounts, Wecare & Headspace, free parking** **Experience - Previous optical experience is...

  • Occupational Health Specialist

    3 weeks ago

    Welwyn Garden City, Hertfordshire, United Kingdom RPS Group Full time

    Occupational Health Advisor RoleRPS Group is seeking an experienced Occupational Health Advisor to deliver high-quality services to clients. The successful candidate will ensure the delivery of class-leading services for case management, health surveillance, health screening, and health promotion.Key ResponsibilitiesDeliver occupational health services to...

  • Receptionist

    5 months ago

    Welwyn Garden City, United Kingdom NHS Professionals Full time

    **Job Title**: Receptionist **Location**:Charter House, Welwyn Garden City AL8 6JL **Pay**:£11.55 p/h **Hours**:Flexible Shifts Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then NHS Property Services Ltd is the place for you. **About the Trust** NHS Property Services partner with...

  • Registered General Nurse

    4 weeks ago

    City of Westminster, United Kingdom CV-Library Full time

    Job Title: Registered General Nurse (RGN)- Temporary Locum Shifts Location: Central London Position Type: Temporary, Locum (shifts Monday – Sunday) About Us: Servisource, part of the CPL Group, is a leading healthcare staffing agency, dedicated to providing high-quality temporary staffing solutions to healthcare facilities across the UK and...

  • Contact Centre Agent

    4 months ago

    Glasgow City Centre, United Kingdom Optical Express Full time

    Title: Customer Care Advisor  Hours: 40 hours per week, Full Time  Location: Glasgow City Centre – Office based Salary: £23, plus Bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 33 years, millions of patients have trusted...

  • Oral B Field-Based Clinical Advisor

    2 months ago

    City of Westminster, Greater London, United Kingdom Procter & Gamble Full time

    Job LocationCentral LondonJob DescriptionWe are seeking a highly motivated and experienced professional to join our Oral-B Oral Care Field Team as a Territory Manager. As a key member of our team, you will be responsible for driving the usage and recommendation of Oral-B products amongst dental professionals in your territory.Key Responsibilities:Develop and...

  • Oral B Field-Based Clinical Advisor

    2 months ago

    City of Westminster, Greater London, United Kingdom Procter & Gamble Full time

    Job LocationCentral LondonJob DescriptionWe are seeking a highly motivated and experienced professional to join our Oral-B Oral Care Field Team as a Territory Manager. As a key member of our team, you will be responsible for driving the usage and recommendation of Oral-B products amongst dental professionals in your territory.Key Responsibilities:Develop and...