Scheme Support Officer in Newport

3 weeks ago


Newport, United Kingdom Pobl Group Full time

Our Newport Supported Housing Accommodation are looking for positive, engaging, and passionate individuals to join the team as Scheme Support Officers, working with children/adolescent and families.

Who are Pobl Group?

Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Pobl is more than just a Housing Association, it’s a multi-faceted business whose range of provision varies from care and support to individuals, through to commercial development activities. We are the largest support provider in Wales and our awesome teams share a passion for becoming the very best at what they do, and love their jobs.

What is great about the role?

At Clifton Place you would be working with a diverse group of people, ranging from families, young people, pregnant women, individuals with physical disabilities, mental health issues and substance misuse, and individuals who have been trafficked from the other side of the world. Every day is different and every day you would learn new skills and have the opportunity to work with a variety of agencies such as social services, health visitors and community nurses. Also, as a Pobl Difference Maker you really are part of something special where you and your opinions matter.

Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse and anti-social and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.

This is an exciting opportunity for you to really make a difference to the people we support and help them, build on their confidence and skills to move into their own tenancies within the Newport area.

Your day will consist of:

Engaging and interacting with the people we support

Welfare checks

Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building

Dealing with challenging behaviours

Addressing any additional needs, the people we support may have

Who we are looking for:

Please demonstrate in your application form how you:

Have knowledge of housing related support and benefit systems

Have good organisation, IT and record keeping skills  

Can work part of a team and on an individual basis

Deal with difficult situations

Have good listening skills

It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.

Pobl Benefits

26 days holiday, pro rata entitlement plus Bank holidays  

Pension scheme 

Sick Pay  

Mileage is paid at 45p per mile

Enhanced DBS which we will pay for.

Colleague Referral Scheme (£250 per referral) 

Time for Talking – a free counselling service 

Health Cash Plan 

Savings Scheme

Long Service Awards

Electric Vehicle Lease Schemes 

Cycle to work scheme 

Eyecare plan 

Give as You Earn charity donation scheme 

Training and progression opportunities



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