Senior General Adjuster

4 weeks ago


Maidenhead, United Kingdom FM Global Full time

FM is a leading commercial insurance company that provides risk management and loss prevention services through a unique combination of engineering, underwriting and claims. We work to ensure business continuity and safeguard our clients’ properties with seamless, worldwide coverage and property loss prevention engineering solutions.

 

We have an exciting opportunity for a Senior General Adjuster to join our London Operations Claims Department, based in the Maidenhead office.  This full-time role will report to the Operations Claims Manager.

The successful candidate will investigate, supervise, and settle complex multi-million dollar claims in an equitable manner to the satisfaction of the client, and FM Global as well as assisting the client with salvage, loss mitigation and subrogation.

 

The Senior General Adjuster will assist the Operation by serving as a member of the account team in areas of policy clause construction, deductible application, and insurable value analysis. Also, assisting the account team in establishing and maintaining long term relationships with the client.

 

They will play a key role in supervising adjusters on their assigned losses within or outside the Operation, or during catastrophes, acting as a mentor for the junior staff within the Operation.

 

The Senior General Adjuster will also periodically conduct training of claims adjusters, FM Global personnel, and Clients as assigned by the Operations Claims Manager.

 

As a member of the FM Global Catastrophe Team the Senior General Adjuster can be expected to participate in catastrophes anywhere worldwide.

  • Degree qualified, preferably within an engineering discipline.
  • ACII qualifications or equivalent would be an advantage.
  • Minimum of 6 years loss adjustment experience with the proven ability to handle complex claims.
  • Prior experience of supervising/mentoring a plus
  • Full driver’s license and passport.
  • Strong communication and interpersonal skills, including negotiating and consulting.
  • Good judgement and timely decision making.
  • Motivated, manages time and priorities efficiently.
  • Comfortable with and interested in technical analysis of complex loss situations. Ability to comprehend financial and operational impact to the insured.
  • Critical and analytical thinking, results driven and outstanding consensus building skills.
  • Willingness to travel.

    In return, you will receive a competitive benefits package which includes

     

      • Defined Benefit Pension Scheme
      • Private medical insurance
      • Incentive Plan
      • Fitness Reimbursement Plan
      • 2 Global Well-being days per annum
      • Charity Volunteer Days

        FM is a people-driven business. It is our ability to harness the power of our diversity that allows us to create the unique, world-class services we're known for.

         



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