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Customer Service agent

2 months ago

Luton Bedfordshire, United Kingdom Aviation Recruitment Full time
We are excited to offer a unique opportunity for an experienced Retail Assistant to join a family-run retailer at London Luton Airport (LU2 9LY). Our retailer, with a reputation for excellence in providing diverse travel services, including luggage wrapping, luggage weighing, and selling a variety of branded travel accessories, is a place you can be proud to work for.
You will be responsible for a variety of duties to create an attractive and welcoming environment for our customers, whilst going above and beyond to help passengers in the airport

This shift-based role will involve working weekends between 0400 and 1600 hours between Monday and Sunday.

Customer Service Agent we are offering
⢠Hours: 0400 hrs 1600 (Split shift work)
⢠Salary: £11.52 p/h
⢠Shifts: Monday to Sunday
⢠Training and development.
⢠Weekly or monthly pay.

Day to day duties as a Retail Assistant will include:

⢠Upselling the company services
⢠Wrapping and packaging passenger's luggage.
⢠Good customer service skills
⢠Giving advice to customers on products.
⢠Maintaining the shop floor
⢠Operating a cash register and taking payments

Key Skills & Experience Required:

⢠It is essential that you have experience in a retail environment where you have dealt with customers face to face.
⢠An energetic and enthusiastic person who is approachable and feels comfortable speaking to different people daily
⢠Be able to travel to Luton Airport
⢠The ability to lift bags weighing up to 32 kg.
⢠Flexible and willing to work shifts between the hours of 04.00 and 16:00 pm on a rotating shift pattern.

You must have experience working as a sales advisor, sales agent, retail assistant, retail customer service assistant, or sales executive, or have experience in a customer-facing role

If you feel this position matches your skills and experience, please apply today by sending us your C.V.

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