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Head of Services

4 months ago

Luton Bedfordshire, United Kingdom NOAH Enterprise Full time

NOAH is a charity that helps people experiencing homelessness, extreme poverty, and other disadvantages to make positive changes in their lives. We do this by providing care and advice services, training and wellbeing workshops, and opportunities for employment.

We are truly driven by our values of Care, Compassion, and Commitment, which have their roots in Saint Vincent de Paul, whose life was the inspiration behind the founding of NOAH.We seek to recruit trustees, staff, and volunteers who are committed to, and actively live out these values. We are a Living Wage Foundation Employer and are committed to promoting wellbeing and a work-life balance amongst our staff.

We are looking for a motivated individual with a real passion for our mission of alleviating poverty and bringing hope to join our committed, talented, and friendly team as Head of Services.

As a critical member of NOAH’s Senior Management Team and as designated Safeguarding Lead, in this role, you will contribute to the long-term success of the charity by:
  • Leading and developing high-quality homelessness support services
  • Building and nurturing stakeholder relationships
  • Consistently improving quality, impact, and safety within services.


We are seeking a candidate with a proven track record overseeing statutory-funded and homelessness support services. The ability to operate at a senior and strategic level, drive organisational development and growth, and lead teams through change would be highly valued. A strong record of building and maintaining fruitful stakeholder relationships based on trust is crucial to realising our organisational goals. Excellent understanding of safeguarding legislation and best practice, as well as knowledge of the migrant support landscape and legislation, will be instrumental in our continued success.

Why NOAH

We have experienced significant growth in recent years, and this new role represents an exciting opportunity for us to further our service-led focus and strategic plans. These plans include expanding our support and advice services for migrants, establishing new social enterprises, launching services in Bucks and Herts, and replacing our Luton Welfare Centre. This role offers a platform for your professional growth and development as we embark on these exciting initiatives.

We are a values-driven and progressive charity at an important stage in our development. We would love to hear from you if our mission resonates and you share our aims.

How to apply

Eastside People is supporting NOAH Enterprise in the recruitment of these roles. Please ensure that you read the candidate information pack before applying.

If you would like a call to discuss the role in more detail, please email Paul Venning, p.venning@eastsidepeople.org.uk to arrange a convenient time. Having a call of this kind will not influence the success or otherwise of your application.

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are dedicated to running an organisation that is a true reflection of the communities we serve and believe that this will also enhance our ability to deliver the best services possible for the people we work with. We are committed to ensuring diversity across our organisation. You can read more about our Equality and Diversity policy in the candidate information pack, which can be found on the Eastside People website .

Vacancy Application Form

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Relevant Skills and Experience

Please provide details of any skills and experience which you can bring to the role, based on the person specification. Applicants will be shortlisted based on evidence of the competencies listed in the person specification - it is therefore important to provide as much detail as possible. This supporting statement will be used in conjunction with your CV.

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Representation & Experience

NOAH is committed to equality of opportunity, supporting and encouraging under-represented groups, and valuing diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the organisation. We are keen that we reflect the diversity of the community we work with and we therefore welcome applications from all sections of the community. We would also like to increase the proportion of our staff with lived experience of the challenges that our clients face so that we can continue to excel and improve our services.The following questions are optional and any information you provide will be treated as strictly confidential.

Have you had personal experience of disadvantage in your own life? (For example, as a result of homelessness, leaving an institutional setting, migrating to a new country, trauma, or poverty) ?

If your answer is yes, please provide details.

If you need us to make any adaptations for your interview to accommodate any disability you may have, please tell us what these should be:

I confirm that to the best of my knowledge the information provided on and with this application form is true and correct and can be treated as part of any subsequent contract of employment

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Date:

  • By completing this application form, you are declaring that you have the right to work in the UK, and if appointed could provide two references (at least one of which must know you in a professional capacity).
  • NOAH is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment and our Safeguarding Policy and Procedure.
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