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Retail Duty Store Manager
4 months ago
If you're ready to begin a fabulous adventure and you're passionate about retail , we have the perfect role for you
Each JoJo store is unique whether that’s trading over two floors, having a quirky layout or being situated in an interesting place. Our store managers own their store, managing them as an individual business centre. As such you will take great pride in your store, your team, and your customers.
Our Unique Selling Point (USP) in this ever-changing retail world is the relationship we build with our customers, many of them loyal to our brand and to their local store team. You will be the driving force of the store ensuring sales targets are met, customer service is outstanding, and your team is trained and motivated to continuously amaze our customers. Pride in your store will mean you never stop pursuing perfection.
Own the overall performance of your store within an Omni-Channel setting. This includes managing all Ship from Store orders and Click and Collect orders to satisfy our customer needs.
Take ownership of celebrating the successes of the store performance with your team and manage any shortfall in reaching forecast by breaking down the requirement into easy to achieve targets.
You will find training and team development enjoyable and will use all training resources to the fullest potential. This includes embracing virtual and digital training for yourself and your team members.
Outward ambassador of our B Corp principles, driving the culture through all business practices and team management.
Organise rotas and holiday allocation in a fair way.
5 & 1 x 6 hour shifts however, flexibility is required in line with store requirements.
Previous experience as a Store Manager within a retail environment.
Previous customer service and sales experience
We don’t like hard sales techniques, but you’ll need to demonstrate a level of sales ability, which includes active listening skills, empathy, and an understanding of our customers’ needs.
The ability to train and develop your team is an essential quality for this position.
You’ll be analysing the store’s performance, so a strong analytical ability is a must have.
We like to keep our stores looking tip top, so you’ll have a keen eye for detail.
We will only recruit individuals who are over the school leaver's age. To find out more about the school leaver age for England, Wales, Scotland and Northern Ireland- Please click the following link:
Be a brand ambassador, safeguarding our values and ethos.
Extra day of annual leave for each year you’re with us, up to 38 days.
Let’s celebrate JoJo doing well – non-contractual bonus scheme.
Helping plan for the future - enhanced pension scheme.
Get on the move - cycle to work scheme.
Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.
Saving scheme with Smart Money Cymru – You do not need to live in Wales
Flexible work options.
Enjoy fabulous social events.
Saying thank you – employee recognition programme (Huggg)
Give back with volunteer days to support our communities.
Prioritise your well-being with our Health and Wellbeing hub.
Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.
Get 40% off JoJo branded lines.
Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.
We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. we’re about creating a warm, community-centric environment for our employees and our customers. From over 70 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.
As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities.
