Resident Liaison Officer

3 weeks ago


Sandwell West Midlands, United Kingdom 18 Recruitment Limited Full time

18 Recruitment have an excellent opportunity for an experienced Resident Liaison Officer to join their clients team in Birmingham on a permanent basis. Work will be working on kitchens/ bathrooms/ EICR contract in the Midlands. The Resident Liaison Officer will be responsible for

  • Visiting residents in their homes and advising them on when and what work is being carried out and how it effects them
  • Act as the main point of contact and deal with any problems/queries that the resident may have
  • Attending and chairing resident forum meetings to advise residents of works being carried out
  • Support customers, responding to their requests
  • Liaise with site and head office to resolve any resident issues.
  • Collate data from residents
  • Identify opportunities to improve processes where possible
  • Comply with all legal obligations, including Health and Safety
  • Pre-entry visits and company inductions
  • Collect resident agreement/approval forms
The ideal candidate will have:
  • Experience in a similar role
  • The successful candidate will need an in date CSCS card
  • A driving licence and access to thier own vehicle
  • Be IT literate - experienced at using Microsoft Teams.
Working hours are Monday - Friday 8am - 5pm. Immediate start available for the right candidate

  • Sandwell, West Midlands, United Kingdom 18 Recruitment Limited Full time

    18 Recruitment are looking for a Senior Resident Liaison Officer for their social housing clients in the Midlands. Role will be based in Oldbury but will be working across a number of contracts/projects across Birmingham & Coventry. As this is a senior position you will also be overseeing 2 RLO's, carrying out 1-1's and providing general support to the...


  • Sandwell, United Kingdom CV-Library Full time

    18 Recruitment are looking for a Senior Resident Liaison Officer for their social housing clients in the Midlands. Role will be based in Oldbury but will be working across a number of contracts/projects across Birmingham & Coventry. As this is a senior position you will also be overseeing 2 RLO's, carrying out 1-1's and providing general support to...


  • Sandwell, United Kingdom CV-Library Full time

    18 Recruitment have an excellent opportunity for an experienced Resident Liaison Officer to join their clients team in Birmingham on a permanent basis. Work will be working on kitchens/ bathrooms/ EICR contract in the Midlands. The Resident Liaison Officer will be responsible for * Visiting residents in their homes and advising them on when and what...


  • West Midlands, United Kingdom United Living Group Full time

    Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing,...


  • West Midlands, United Kingdom Hays Full time

    Resident Liaison Officer - Social Housing Based in West Midlands Temporary £14.00-£18.00 We are working with a leading Social Housing Contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works within the Social Housing sector. It will be your responsibility to develop positive relationships with...


  • West Midlands, United Kingdom HAYS Full time

    Resident Liaison Officer - Social Housing Based in West Midlands Temporary £14.00-£18.00 We are working with a leading Social Housing Contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works within the Social Housing sector. It will be your responsibility to develop positive relationships with...


  • West Midlands, United Kingdom Hays Full time

    Resident Liaison Officer - Social Housing Based in West Midlands Temporary £14.00-£18.00 We are working with a leading Social Housing Contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works within the Social Housing sector. It will be your responsibility to develop positive relationships with...


  • Sandwell, United Kingdom 18 Recruitment Limited Full time

    Resident Liaison Officer Job Description18 Recruitment Limited is seeking an experienced Resident Liaison Officer to join their team in Birmingham. The successful candidate will be responsible for visiting residents in their homes, advising them on work schedules and progress, and resolving any issues that may arise.Key Responsibilities:Visiting residents to...

  • Liaison Officer

    3 weeks ago


    Sandwell, West Midlands, United Kingdom 18 Recruitment Limited Full time

    18 Recruitment have an excellent opportunity for an experienced Resident Liaison Officer to join their clients team in Birmingham on a permanent basis. Work will be working on kitchens/ bathrooms/ EICR contract in the Midlands. The Resident Liaison Officer will be responsible for * Visiting residents in their homes and advising them on when and what...


  • West Midlands, UK, UK, United Kingdom HAYS Full time

    Resident Liaison Officer - Social Housing Based in West Midlands Temporary £14.00-£18.00 We are working with a leading Social Housing Contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works within the Social Housing sector. It will be your responsibility to develop positive relationships with...


  • Oldbury, West Midlands, United Kingdom Zeal recruitment Full time

    Senior Resident Liaison Officer Permanent Birmingham £33k Salary + £250 p/month car allowance 42.5 hours An amazing opportunity has arisen for an experienced and enthusiastic Senior Resident Liaison Officer to join a well-established business on a permanent basis, to help support the customers throughout adaptations and disruptive repairs to their...


  • Dudley, West Midlands, United Kingdom Howells Solutions Limited Full time €32,000

    Resident Liaison Officer - Social Housing Planned Works Based in Dudley Full time, permanent £32,000 + company vehicle We are working with a leading passive fire contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works within the Social Housing sector. This role is based in Dudley. It will be your...


  • West Sussex, United Kingdom Build Recruitment Full time

    Job Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Build Recruitment. As a key member of our team, you will play a vital role in maintaining effective communication with residents in social housing properties across Sussex/Surrey during construction projects.Key...


  • West Sussex, United Kingdom Build Recruitment Full time

    Job Title: Resident Liaison OfficerWe are seeking a highly skilled and experienced Resident Liaison Officer to join our team at Build Recruitment. As a key member of our team, you will play a vital role in maintaining effective communication with residents in social housing properties across Sussex/Surrey during construction projects.Key...


  • North West, United Kingdom Wates Full time

    **We have an opportunity for a Resident Liaison Officer** to join our Wates Living Space planned maintenance team in Bradford. Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. **Key Accountabilities will include**: -...


  • Sandwell, West Midlands, United Kingdom 18 Recruitment Limited Full time

    18 Recruitment are looking for a Senior Resident Liaison Officer for their social housing clients in the Midlands. Role will be based in Oldbury but will be working across a number of contracts/projects across Birmingham & Coventry. As this is a senior position you will also be overseeing 2 RLO's, carrying out 1-1's and providing general support to the...


  • South West London, United Kingdom Parker Jones Group Full time

    **Job Title: Resident Liaison Officer (Painting Repairs)** **Location: South West London** **Package: Salary up to £30,000, car allowance, fuel card, holidays, pension etc.** Parker Jones Group is currently recruiting on behalf of a National Property Services/Building Maintenance contractor who is actively seeking a Resident Liaison Officer to oversee a...


  • West London, United Kingdom URECRUIT. Full time

    About the RoleThe Resident Liaison Officer will be responsible for visiting residents' homes, dealing with their needs and queries, and ensuring all complaints are investigated and resolved in a timely manner. They will also be required to keep the complaint log up to date, create reports to ensure the service is continually improved, and liaise with...


  • Walsgrave on Sowe, West Midlands, United Kingdom Build Recruitment Full time €19

    Resident Liaison Officer Position: Resident Liaison Officer Location: Coventry Start Date: Monday 28th of October Duration: Until March 2025 Hours: 8.5 hours per day Rate: Up to £18.59 per hour Main Responsibilities: Coordinate and manage kitchen and bathroom programmed works across Coventry, Birmingham, and Black Country. Ensure sufficient coverage...


  • West Bromwich, United Kingdom Lovell Full time

    **Permanent, Full Time** We have a fantastic opportunity for a **Trainee Resident Liaison Officer** to support our Refurbishment team within the Midlands region. Initially, you’ll work on a planned maintenance contract in West Bromwich but upon project completion, you’ll move to another planned maintenance project in the West Midlands. As **Trainee...