Manager, Community Account Sales
3 weeks ago
Our Story
Department operates better workspaces where people and businesses succeed together. We specialise in coworking desks, private offices and creative studios across Manchester and Leeds. Our communities include businesses of varying sizes and stages; from freelancers, to start-ups, to global enterprises. Department’s workspaces are powered by 100% green energy, with coffee shops, bars, wellness facilities, meeting rooms and breakout spaces all under one roof.
What makes Department unique is our expansive neighbourhood locations in Spinningfields, St John’s and Leeds Dock. These prime locations give members access to a network of services, amenities and partnerships which goes beyond one single workspace – we’re creating ecosystems where businesses and people thrive.
The journey began in 2014 when Department’s founding company, Allied London, created a coworking concept in Manchester named Hello Work. Allied London are a leading placemaking and property design group, who recognised the progressive movement towards flexible working environments. Building on the success of Hello Work, the brand evolved over time into the leading operating brand, Department.
Departmentuk.com
Department’s ‘All Belong’ Policy
Department are an equal opportunities employer. We believe that when we have the freedom to grow as individuals, we grow together as a community. Our commitment to delivering experiences, redefining workspaces and celebrating creativity stems from the individuality and ambition of our team. A team where all identities and all cultures can do their best work.
We are continuously evolving to create a workplace that is as diverse and inclusive as the communities we serve. In doing so, we can build stronger connections and be proud of where we work, and where we all belong.
Role Description
This is a contract role for a Sales Executive - Maternity Cover with a fixed 12-month term. The Sales Executive will be responsible for driving sales, building client relationships, and meeting sales targets within Department's workspace solutions. This role is on-site in Manchester, with occasional travel to Leeds required.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have a strong background in sales; face to face, online and over the phone. They will have worked in a target driven environment where they took responsibility for sales, lead generation and achieving targets.
Key Areas of Responsibility
Ensuring KPI’s are met on conversion, sales and occupancy targets with adequate reporting
Take ownership of the sales pipeline from proactive lead generation to deal completion
Create and manage a team diary of workspace viewings across multiple brands, sites and cities with weekly reporting
Manage accounts of existing clients ensuring all their needs are met and renewal is secured
Source new and work closely with industry relevant agents and brokers to ensure maximum exposure and reach of the brand via third parties
Researching potential target industries and clients to guide team efforts
Research and attend regular relevant industry events and conferences on behalf of the company to increase effective sales network and establish our brands
Carry out sales forecasts and analysis presenting findings to senior management/board level
Carry out strategic planning to set individual and team aims and objectives to improve business performance across all sales functions
Key Experience Attributes
Working in a fast - paced sales environment and achieving targets
Excellent written, verbal and face to face communication skills
Ability to manage priorities, plan own workload and meet deadlines
Face to face sales and negotiation with prospective customers
Advanced use of excel for reporting and tracking
Ability to use leading CRM platforms for customer acquisition, existing customer management and reporting
Leadership and development of a sales team
Reporting to board level standard
Individual Attributes
Self-motivated and target driven with a genuine drive to succeed
Ability to work in a pressurised environment and manage challenges
Generate new ideas to add value to the business. Support and implement new ways of working. Open to change and encourages others to view change positively
Ability to involve, motivate and gain commitment from others
Ability to identify challenges and plan to overcome
Ability to meet deadlines within a timescale
Qualifications
Sales, Marketing, and Negotiation skills
Client Relationship Management and Customer Service skills
Experience in meeting and exceeding sales targets
Excellent communication and presentation skills
Ability to work independently and collaboratively within a team
Proficiency in CRM software and MS Office suite
Previous experience in a similar role is a plus
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