Retail Floor Manager

4 weeks ago

London, United Kingdom Battersea Academy for Skills & Employment (BASE) Full time

Consigned Sealed Delivered specialises in providing a premium platform for women to sell their
high-end luxury clothes, bags, shoes, and accessories while offering discerning shoppers a
brands from fashion houses ranging from super-brands like Hermes and Chanel, to up and
We pride ourselves on offering exceptional customer service,
CSD has three retail
in-store and online. We also offer a growing number of brand-new products. about the company can be found on our website:
CSD believes in empowering people by providing them the opportunity to grow within their
name basis, and it's easy to develop close working relationships with management and the CEO.
As a Luxury Retail Floor Manager at CSD, you will play a pivotal role in leading one of our
prestigious retail stores. This position calls for an individual with a passion for luxury fashion,
exceptional sales skills, and a talent for leadership. you will ensure the smooth operation of the store, maintain its impeccable presentation, and lead
your team to exceed sales targets while providing top-notch customer service.
As a Luxury Retail Floor Manager at CSD, you will play a pivotal role in leading one of our
prestigious retail stores. exceptional sales skills, and a talent for leadership. you will ensure the smooth operation of the store, maintain its impeccable presentation, and lead
your team to exceed sales targets while providing top-notch customer service.
Sales Leadership:
● Drive sales through personal example and by coaching the sales team.
● sales targets.
● Act as a role model in sales excellence, leveraging your deep understanding of
luxury fashion trends to guide the sales team toward outstanding results.
● Lead by example by delivery high sales yourself on the shop floor
Oversee daily store operations, including inventory management, item transfers
between locations, and fulfilment of online orders. Ensure policies, standards and procedures are communicated and implemented.
● training for the store team and be accountable for inventory management
● projects and solve problems
Team Management and Development:
● Lead, motivate, and develop the store's sales team. the training of new staff, and facilitate training sessions to enhance product
knowledge and sales techniques.
● Organise the team in an efficient manner according to store needs and delegate
Translate strategic goals into concrete and individual actions and objectives to
meet key KPI’s and store targets
● Set achievable yet challenging team and individual targets for the store; monitor and manage performance to ensure these goals are achieved
● their skills and qualities by managing their performance, providing feedback and
Host team training to enhance luxury product knowledge, sales techniques and
aligns with the brand
Be the voice of the store by understanding business and local market trends to
Build a loyal personal clientele and establish a client-centric mindset in store to
Lead and develop the business of the store, by cultivating a comprehensive and
Store Presentation:
● Lead visual merchandising presentation and standards utilising retail and product
the store.
● Regularly assess the store’s presentation and organisation. merchandising strategies to maximise sales and ensure the store environment
reflects the luxury and exclusivity of the CSD brand.
Provide comprehensive reports on sales performance, customer feedback, and
Provide real-time and weekly feedback on product and sales performance to
regional manager to influence inventory allocation and the success of the business
Proven experience in luxury retail sales and management, with a minimum of 3 years in a
Exceptional knowledge of luxury fashion brands and trends.
● Excellent communication and interpersonal skills, capable of building relationships with
Demonstrated ability to meet and exceed sales targets.
● Proficiency in retail management systems and MS Office.
● Flexibility in schedule, including the ability to work weekends, holidays, and special sale

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