Retail Team Leader
6 months ago
Job Introduction
**Who are we?**
You may not have heard about us before, but that’s ok, because you could be a click away from joining us on a very exciting journey.
The Floor Room is a brand new and exciting brand, created to make the process of buying flooring as enjoyable and inspirational as possible. We have teamed with John Lewis and have 34 new design led flooring concessions as well as a flagship store on Tottenham Court Road in central London.
It is a space to encourage creativity and fun, whilst placing our customers aspirations at the centre of the experience, allowing their creative ideas to become a reality. We provide a customer experience like no other, creating a truly immersive and exciting way to shop for all your flooring needs.
Not only do we offer fantastic career opportunities we also enjoy imparting our knowledge so you can be truly successful in your role. We’ll give you all the training and support you need to thrive in our environment.
In joining the floor room family, you will join a well-connected and collaborative team who will be inspired to work hard whilst having fun This will be a progressive and entrepreneurial environment where you feel empowered to be your authentic self.
**The Person**
Authentic, credible and yourself peppered with some amazing experience,
- Previous retail customer service experience in a similar role, with a strong emphasis/focus on providing an excellent customer experience preferably in a design led environment
- Demonstrable experience/interest in interior design/têxtiles, home trends and styles would be advantageous
- Demonstrable supervisory experience
- Previous mentoring/coaching experience
- A track record of delivering strong commercial results individually
- Experience of working to sales targets and KPI’s
- Computer literate with a good working knowledge of MS package
**The Position**
We currently have several exciting opportunities for Team Leaders to join the floor room family across a number of locations in the UK.
As a Team Leader, you will lead, engage, inspire and develop a highly skilled and knowledgeable team to deliver strong commercial results through the creation of a high motivated, engaged and empowered team who deliver an exceptional end to end customer experience.
Key responsibilities:
- Day to day management of the instore team creating an environment where colleagues are inspired to deliver a great customer experience and a supportive and empowering colleague experience.
- Be devoted to exceeding customer expectations from a customer service and hospitality perspective, whether in store, online or via other communication channels.
- Set the bar for the team and play your part personally in ensuring the store and colleagues are impeccably presented.
- To assist the Cluster Manager to plan and deploy the store’s resources effectively ensuring coverage to consistently deliver a great service experience.
- In conjunction with the Cluster Manager lead, develop and engage the store team to deliver successful commercial results.
- Support the Cluster Manager in managing the performance of the team helping to address under-performance quickly and effectively in line with the agreed processes for conduct or capability.
- To engender a team, people, and customer centric culture where colleagues are inspired, highly engaged, feel involved and retention is high.
- Play and active part in the development and success of the business by soliciting and giving regular feedback, participating in colleague forums and the adoption of a solutions based, action-oriented approach.
- Understand and leverage the commercial levers of the business, maximising sales, and profitability.
**Benefits**
Why work for us? This is an exciting opportunity to play a crucial part in contributing to the ongoing success and continued growth of **The Floor Room** brand.
You will join a brand that feels like a strong family unit and work in a fast-paced retail environment where you feel inspired to be your best and where you enjoy what you do
- 22 days holiday plus bank holidays
- Competitive salary & bonus scheme
- Retail discount
- Cycle 2 work scheme
- Digital GP service
- Holiday trading
- Pension scheme
- Heath cash plan
- Life assurance
- Give as you earn
-
Retail Team Leader
2 days ago
London, Greater London, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full timeC2 Recruitment - Retail, Hospitality & Charity Specialists seeks an experienced Retail Team Leader to lead our charity retail store in London. This is an exciting opportunity to drive success and be part of a rapidly growing charity that values its people and the local community.Key Responsibilities:Oversee store performance by delivering on financial and...
-
Retail Team Leader
4 days ago
London, Greater London, United Kingdom River Island Full timeJob Title: Retail Team LeaderThe estimated salary for this role is £25,000 - £35,000 per annum.About the RoleRiver Island is seeking a skilled Retail Team Leader to join their team in Stratford. As a Retail Team Leader, you will be responsible for leading a team of retail staff and driving sales growth in the store.About YouTo be successful in this role,...
-
Retail Team Leader
2 weeks ago
London, Greater London, United Kingdom Greggs plc Full time**Job Title:** Retail Team Leader**Estimated Salary:** £17,000 - £19,000 per annumWe are seeking an experienced Retail Team Leader to join our team at Greggs plc. As a key member of our retail team, you will be responsible for leading a team of retail staff to deliver exceptional customer service and achieve sales targets.**Key Responsibilities:Lead and...
-
Retail Team Leader
1 month ago
London, Greater London, United Kingdom Primark Full timeJob SummaryWe are seeking a Retail Team Leader to join our team at Primark. As a Retail Team Leader, you will be responsible for leading a team of Retail Assistants and ensuring the smooth operation of the store.Key ResponsibilitiesLead a team of Retail Assistants to achieve sales targets and provide an excellent customer experience.Manage the daily running...
-
Retail Management Leader
2 days ago
London, Greater London, United Kingdom PARTNER RETAIL SERVICES LIMITED Full timePARTNER RETAIL SERVICES LIMITED is seeking a highly motivated and experienced retail management professional to join our team as a Retail Management Leader. As a key member of our operations team, you will play a critical role in driving business growth and delivering exceptional customer experiences.Key Responsibilities:Lead by example, setting high...
-
Retail Team Leader
2 hours ago
London, Greater London, United Kingdom Farmfoods Ltd Full timeWe are seeking a skilled Retail Team Leader to join our team at Farmfoods Ltd. Based in Goole, East Riding of Yorkshire, this part-time position offers 24 hours work per week, including some weekend shifts.The successful candidate will have the opportunity to earn an estimated £300-£400 per week, depending on the number of hours worked, plus overtime...
-
Retail Team Leader
4 weeks ago
London, Greater London, United Kingdom Screwfix Direct Ltd Full timeJob SummaryWe are seeking a highly motivated and experienced Retail Team Leader to join our team at Screwfix Direct Ltd. As a key member of our retail operations, you will be responsible for ensuring the smooth day-to-day running of our stores.Your primary focus will be on providing exceptional customer service, managing store standards, and leading a...
-
Retail Team Leader
2 days ago
London, Greater London, United Kingdom River Island Full timeJob Title: Retail Team LeaderCompany OverviewRiver Island is a dynamic and fast-paced retail environment with a focus on delivering excellent customer service and driving sales growth.Salary£42,000 - £52,000 per annum depending on experience.Job DescriptionThe Retail Team Leader will be responsible for leading a team of sales associates and ensuring that...
-
Retail Team Leader
4 weeks ago
London, Greater London, United Kingdom Royal Opera House Full timeRetail Team Leader OpportunityLocated at the Royal Opera House in Covent Garden, we are seeking a Retail Team Leader to oversee the day-to-day operations of the ROH Shop.This role involves working closely with the Assistant Manager and deputising for them when required. You will lead the retail team (e-commerce and the ROH Shop) to deliver an exceptional...
-
Store Director and Team Leader
3 hours ago
London, Greater London, United Kingdom Partner Retail Services Full timeStore Director and Team LeaderWe are seeking an experienced Store Director and Team Leader to join our Partner Retail Services team in White City.About the Role:This is an exciting opportunity to take on a leadership role within our boutique store, working closely with the Store Manager to achieve business objectives and contribute to the overall success of...
-
Retail Team Leader
2 days ago
London, Greater London, United Kingdom Chopstix Full timeChopstix: A Fast-Paced Dining ExperienceWe are seeking a talented Retail Team Leader to join our team at Chopstix. This role involves delivering exceptional customer service and building an extraordinary team. As a key member of our team, you will be responsible for leading and inspiring our team to achieve exceptional results in food quality, sales, and...
-
Retail Team Leader
3 weeks ago
London, Greater London, United Kingdom Asda Stores Ltd Full timeAt Asda Stores Ltd, we're seeking a skilled Retail Team Leader to join our team in London Tower Bridge. As a key member of our retail operations, you'll play a vital role in delivering exceptional customer experiences and driving business success.About the RoleThis is an exciting opportunity for a motivated and experienced individual to lead a team of...
-
Retail Team Leader
6 months ago
London, United Kingdom Flying Tiger Copenhagen Full time**Team Leader for 40 hrs a week. Permanent role. Westfield London, West London** **Location: West London, United Kingdom** We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen **Westfield London, West London!** They get to be part of our unique concept and help us create an atmosphere that's second to...
-
Retail Team Leader
6 months ago
London, United Kingdom Flying Tiger Copenhagen Full time**Team Leader for 32 hrs a week. Permanent role at Chelsea Kings Road store.** We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen Kings Road, Chelsea, London! They get to be part of our unique concept and help us create an atmosphere that's second to none. Join us and be a part of a company that's...
-
Retail Team Leader
6 months ago
London, United Kingdom Flying Tiger Copenhagen Full time**Team Leader for 32hrs a week. Permanent role. Oxford Street, Central London** **Location: Central London, United Kingdom** We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen Oxford Street store, Central London! They get to be part of our unique concept and help us create an atmosphere that's second...
-
Retail Team Leader
6 months ago
London, United Kingdom Flying Tiger Copenhagen Full time**Team Leader for 24 hrs a week. Permanent role at Lewisham London** **Location: Lewisham (London), United Kingdom** We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen Lewisham**!** They get to be part of our unique concept and help us create an atmosphere that's second to none. Join us and be a part...
-
Retail Team Leader
6 months ago
London, United Kingdom Flying Tiger Copenhagen Full time**Team Leader for 16hrs a week. Permanent role. Putney London** **Location: London, United Kingdom** We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen Putney store, London! They get to be part of our unique concept and help us create an atmosphere that's second to none. Join us and be a part of a...
-
Retail Team Leader
7 months ago
London, United Kingdom Flying Tiger Copenhagen Full time**Team Leader for 32hrs a week. Permanent role. Finchley Road, London** **Location: London, United Kingdom** We are looking for a dedicated and enthusiastic Team Leader to join our store at Flying Tiger Copenhagen Finchley Road, London! They get to be part of our unique concept and help us create an atmosphere that's second to none. Join us and be a part...
-
Retail Team Leader
3 weeks ago
London, Greater London, United Kingdom Intertek Full timeAbout the RoleWe are seeking a highly skilled Retail Team Leader to join our team at Intertek.The successful candidate will have experience in leading and managing teams, with a strong background in retail or quick service restaurant management. You will be responsible for driving business growth, improving customer satisfaction, and ensuring high-quality...
-
Retail Team Leader
2 days ago
London, Greater London, United Kingdom Aldi UK Full timeRetail Team Leader - South Central LondonThis role involves supporting the Store Manager in managing a team of retail professionals to achieve operational efficiency and productivity. Key responsibilities include:Leading teams in a fast-paced environmentBoosting operational efficiency and productivityAchieving sales targets consistentlyIn return, you can...