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Operations Development Executive

2 months ago

Corby Northamptonshire, United Kingdom CEVA Logistics Full time

Reporting into the Senior General Manager you will lead a management team of two direct reports, plus 120 indirect reports, where you will ensure operational excellence and customer satisfaction is achieved through effective operational forecasting and planning. With a focus on operational efficiencies and performance improvements, you will form a management team that creates, sustains, and embeds a culture of employee engagement, high performance, continuous improvement, and succession planning generating coaching, training, and development opportunities.

With a focus on operational efficiencies, you will drive outstanding customer service excellence, championing health, safety, and quality activities across the operation and lead and implement cost save initiatives through effective LEAN and Financial KPI targets.

You will act as the main point of contact for all operational performance activities investigating problematic issues or failures, where you will implement solutions and protective measures to mitigate future risk. You will take ownership of all monthly, quarterly, and yearly business reviews, creating reporting packs for the customer on operational KPIs, metrics and overall performance ensuring activities are in line with operational and contractual budgetary targets.

With a strong customer focus you will be capable of building credible internal and external relationships, confident in challenging the status quo, skilled at managing complex matters and practiced at implementing corrective actions.

It is essential for the successful candidate to have proven experience of resource and budget management with experience of designing and developing commercial contracts.

We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA.