Customer Operations Leadership Position
4 weeks ago
As a Customer Interaction Team Manager at RS Group plc, you will be responsible for leading a team of Contact Centre Advisors to deliver exceptional customer experiences and drive profitable growth. The ideal candidate will have experience in developing customer relationships, mentoring and coaching teams, and executing talent management strategies.
The role involves executing the operational plan outlined by the Head of Customer Operations, achieving strategic KPIs, and maintaining Service Level agreements across all customer contact channels. You will also be responsible for driving profitable growth and loyalty from all sales channels and adhering to a multi-channel Quality Assurance Framework.
Key responsibilities of the role include:
- Achieving all strategic KPIs aligned to UK & Customer Operations and creating a high-performing team.
- Driving profitable growth and loyalty from all sales channels within the Customer Operations.
- Adhering to a multi-channel Quality Assurance Framework to ensure standard customer interaction.
- Utilizing Customer Insight to identify and drive Customer Experience improvements.
- Leading Service Effectiveness & Continuous Improvement Projects to continually improve processes.
As a Customer Interaction Team Manager, you will be part of a dynamic team that turns the impossible into the possible. You will be a role model across the organization, executing a world-class customer experience and driving profitable sales growth. If you have experience in leading and developing teams, developing customer relationships, and executing talent management strategies, we encourage you to apply.
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IT Leadership Position
4 weeks ago
Corby, Northamptonshire, United Kingdom Axil Integrated Services Limited Full timeAxil Integrated Services Limited is seeking an experienced IT Director to lead its IT, data, and Systems function. Key responsibilities include creating systems to harness data, championing cyber security, and managing data production. A successful candidate will have experience in SharePoint development, managing 3rd party contractors, and project...
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Academic Leadership Position
3 weeks ago
Corby, Northamptonshire, United Kingdom Greenwood Academies Trust Full timeWe are seeking an exceptional Academic Leadership Position to join our team at Greenwood Academies Trust. As Vice Principal, you will play a vital role in shaping the academic direction of our schools and driving student success.Main Responsibilities:Cover the Principal in their absence and assume professional responsibilities as set out in the School...
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Store Manager Position
4 hours ago
Corby, Northamptonshire, United Kingdom Cards Direct Retail Ltd Full timeJob SummaryThis is a leadership opportunity for a Store Manager to oversee store operations, driving sales growth, and delivering exceptional customer experiences. Main ResponsibilitiesLead a high-performing team to achieve sales targets and maintain a positive store environment.Develop and implement effective sales strategies to drive business growth.Ensure...
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Nursery Room Leadership Position
1 week ago
Corby, Northamptonshire, United Kingdom Busy Bees Nurseries Full timeAbout Busy Bees Corby NurseryBusy Bees Corby Nursery is a leading childcare provider looking for a skilled Senior Nursery Room Leader to join our team.Job SummaryWe are seeking an experienced and passionate individual to guide and support our team of practitioners in delivering high-quality care and education to our children. As a Senior Room Leader, you...
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Customer Operations Team Lead
3 weeks ago
Corby, Northamptonshire, United Kingdom ENGINEERINGUK Full timeJob Description: We are seeking a highly motivated and experienced Customer Operations Team Lead to join our team at ENGINEERINGUK. As a key member of our Customer Operations department, you will be responsible for leading, developing, and inspiring teams to execute our Go-To-Market strategy and deliver sustainable and profitable sales growth in the UK...
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Store Operations Manager
4 weeks ago
Corby, Northamptonshire, United Kingdom Asda Stores Ltd Full timeJob Title Store Operations ManagerKey ResponsibilitiesMotivate and lead a team to deliver excellent store standards and drive salesMaintain shop floor standards and coach team members to do the sameEnsure merchandising and operational standards are metOversee back of house areas to ensure safe and smooth operationsAbout the RoleThis is a great opportunity to...
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Industrial Operations Director
3 days ago
Corby, Northamptonshire, United Kingdom S&You Full timeAbout the RoleWe are seeking an experienced Industrial Operations Director to lead our manufacturing site in Corby. This is a senior leadership position that requires strategic thinking, operational expertise, and excellent communication skills.
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Operations Director
1 month ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £35,000 - £45,000beBee Professionals is seeking an Operations Director to manage and inspire our dynamic team in Corby, UK. The successful candidate will oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Lead and motivate the team to achieve performance targets and...
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Warehouse Operations Manager
3 days ago
Corby, Northamptonshire, United Kingdom Wincanton Full timeThe WEB at Rockingham, our cutting-edge facility, offers eFulfilment services to multiple customers through highly automated end-to-end solutions enabled by a cloud-based WMS.We seek experienced Warehouse Operations Managers to support peak delivery on fixed-term contracts until January 2025.Reporting to the Assistant General Manager, Shift Managers lead a...
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Warehouse Operations Specialist
2 weeks ago
Corby, Northamptonshire, United Kingdom Wincanton Full timeJob OverviewWe're seeking a highly skilled Stock and Systems Manager to join our team at Wincanton. This exciting opportunity will allow you to utilise your experience in automated warehouse environments and develop good working relationships at all levels.Key ResponsibilitiesReporting to the Assistant General Manager, you'll assist in training, developing...
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Operations Director
2 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £35,000 - £45,000Job Title: Team LeaderJob Summary:We are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Corby, United Kingdom. The successful candidate will oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Leadership and...
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Customer Service Representative
2 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Be Part of a Winning CultureAt beBee Professionals in Corby, we're seeking enthusiastic and dedicated individuals to join our vibrant team as Team Members. As a key member of our operational team, you'll play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers,...
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Extrusion Operator Position
4 weeks ago
Corby, Northamptonshire, United Kingdom Pioneer Selection Careers Full timeWe are seeking an experienced Extrusion Operator to join our dynamic team in Corby. The successful candidate will be responsible for operating and maintaining extrusion machinery, monitoring production quality, and ensuring consistent output.The ideal candidate will have previous experience in extrusion operations, strong attention to detail, and excellent...
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Corby, Northamptonshire, United Kingdom North Northamptonshire Council Full timeAbout the RoleThe Senior Executive Assistant is a key member of our Corporate Leadership Team, providing vital support to our Executive Directors and ensuring seamless day-to-day operations.As an experienced and confident individual, you will be responsible for coordinating executive support across the team, managing correspondence, and undertaking research...
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Traffic Management Operative Position
3 weeks ago
Corby, Northamptonshire, United Kingdom Hireway TM Full timeJob SummaryHireway TM is seeking a skilled Traffic Management Operative to join our team. The ideal candidate will have experience in traffic management, with Lantra accreditation in M1/M2 or above. The role involves installing, maintaining, and removing traffic management equipment as per briefing given by the Lead Operative/Contracts Department/Clients....
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Operations Manager
1 month ago
Corby, Northamptonshire, United Kingdom I force Full timeAbout iForceiForce is a leading e-commerce fulfillment company that provides innovative solutions to its customers. Our in-house technology infrastructure enables us to deliver exceptional results and exceed customer expectations.Job RoleWe are seeking a skilled Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for overseeing...
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Warehouse Operations Manager
4 weeks ago
Corby, Northamptonshire, United Kingdom Wincanton Full timeThe WEB at Rockingham is a state-of-the-art facility designed to deliver highly automated end-to-end eFulfilment services to multiple customers, enabled by a cloud-based WMS. We are seeking experienced Warehouse Shift Managers to support peak delivery on fixed-term contracts until January 2025.Reporting to the Assistant General Manager, Shift Managers lead a...
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Customer Service Specialist
2 months ago
Corby, Northamptonshire, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Corby, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service and...
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Store Operations Manager
1 month ago
Corby, Northamptonshire, United Kingdom Aldi UK Full timeAs a Store Manager at Aldi UK, you will be responsible for leading a team of retail professionals to achieve sales targets and provide excellent customer service. Your day-to-day tasks will include managing store operations, supervising staff, and ensuring the store is running efficiently.Key Responsibilities:Manage store operations, including stock...
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Warehouse Operations Manager
1 month ago
Corby, Northamptonshire, United Kingdom Wincanton Full timeThe WEB at Rockingham is a state-of-the-art facility designed to deliver highly automated end-to-end eFulfilment services to multiple customers, enabled by a cloud-based WMS.We are seeking experienced Warehouse Shift Managers to support peak delivery on fixed-term contracts until further notice.Reporting to the Assistant General Manager, Shift Managers lead...