Change Management Manager
2 weeks ago
The Continuous Improvement Manager supports, coordinates and facilitates implementation of new and improved structures, processes and activities. Working closely with EU teams and all levels of management and associates within the Sort Centre (SC), you report directly to the Regional Change Program Manager.
Curiosity and the confidence to take calculated risks quickly are core characteristics for Continuous Improvements Managers.
Help drive the implementation of Lean Standard Work at all levels of the site
- Support, manage and validate the implementation of ATS ACES process changes
- Standardize processes and actively share best practice across CI network to avoid duplication
- Analyse process performance at a process path level
- Change Management and Continuous Improvement Manager in a Sortation center would typically include:
Identifying areas for operational improvement and driving the implementation of change projects.
- Conducting thorough analyses to understand the current state, define the desired future state, and map the transition plan.
- Developing and executing robust change management strategies to ensure smooth transitions.
Monitoring and analyzing operations to identify opportunities for optimization.
- Identifying and addressing bottlenecks, inefficiencies, and waste in the sortation operations.
- Ensuring compliance with operational standards, safety protocols, and regulatory requirements.
Stakeholder Management and Collaboration:
- Providing regular progress updates and reporting to management on change initiatives and continuous improvement efforts.
- Data Analysis and Decision-Making:
- Collecting, analyzing, and interpreting data to identify opportunities for improvements.
- Utilizing data-driven insights to inform decision-making and guide the prioritization of initiatives.
You’ll work shifts and be based at one of our operational sites. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. Highly proficient in spoken and written English
- Experience from Industrial Engineering, Business Process Engineering, Manufacturing, Quality, Operations or Logistics
- Project Portfolio Management experience
Relevant knowledge of change management and continuous improvement methodologies
- Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
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