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Operations Manager
3 months ago
Join the Adventure with Cairn Group Where Work and Fun Come Together
Are you ready to leap into an exciting career with a twist? At Cairn Group, we mix fun, rewards, and endless opportunities into the perfect cocktail of a job Here's a sneak peek into the exciting adventures that await you.
About the Role
As the maestro of our hotel symphony, youll orchestrate day-to-day leadership and steer us toward financial success through revenue magic and productivity spells. Your mission: elevate customer joy levels to cloud nine You'll be the ringmaster of people development, conjuring unforgettable guest experiences, and spreading the gospel of our hotel throughout the land. With your wizardly touch, you'll keep our hotel humming, ensuring everything runs as smoothly as butter on a hot pancake and as charming as an afternoon tea
When the hotel hustle and bustle calls, you'll dive in hands-on, but you'll always have a keen eye on the commercial compass, steering both guest happiness and business triumph.
About You
- Leadership Extraordinaire: Youre a natural at rallying the troops and sculpting a dream team.
- Team Wizard: Craft a collaborative, positive, and energetic crew driven to achieve legendary company goals.
- Customer Whisperer: Your interpersonal and customer relation skills are so enchanting, guests leave with stars in their eyes.
- Communication Champion: Whether its through smoke signals or social media, you communicate like a pro.
- Flexi-Guru: Calm under pressure, you adapt faster than a chameleon on a rainbow.
- Detail Detective: With eagle-eyed precision, you manage your time and the teams like clockwork.
- Finance Falcon: You soar high with financial and commercial insights, always ready to spot the golden opportunities.
About Us
At Cairn Group, were not just a business were a family. Our diverse portfolio of hotels, bars, and restaurants across the UK is just the beginning. With family values at our heart and a passion for growth, were on an exhilarating journey. Join us, and let's make magic happen together
Unleash Your Benefits:
- Get Paid in Real-Time with Wagestream : No more waiting for payday Track your earnings live, cash out when you need, and learn smart money tips to manage your money like a pro.
- Discounted Stays : Fancy a staycation or a getaway? Enjoy sweet discounts at our UK hotels and branded spots You can even bring your friends and family
- Feast for Less 50% Off : Dive into deliciousness with half-price food and beverages at all our hotels and venues.
- Spa Discounts : Treat yourself to some TLC with our exclusive spa deals. You deserve it
- Retail, Cinema & Fun Discounts : Save on shopping sprees, movie nights, and leisure activities galore.
- Grow with Us : Scale new heights with our Grow with us initiative From apprenticeships to advanced development programs, your growth is our goal.
- Superstar Awards : Shine bright and get recognized every month
- Long-Service Awards : Celebrate your milestones with us, starting from just one year of service including additional annual leave.
- Recommend a Friend : Get rewarded for bringing your friends along for the ride. The more, the merrier
- 24/7 Support : Access our confidential Employee Assistance Programme anytime, anywhere including support for your family because weve got your back.
- Pension Scheme : Secure your future with our pension plan.
- Year-Round Incentives : Join the fun with various incentive programs throughout the year. Surprises await
Ready to jump into a role filled with passion, fun, and fabulous perks? Apply now and lets create unforgettable memories side by side
The Royal Station Hotel, Newcastle is a grade 1 and 2 Victorian listed building boasting elegant architecture, officially opened by Queen Victoria in 1850. Today, we offer spacious rooms, an indulgent bar and restaurant, an indoor heated swimming pool and a fitness centre within its iconic walls.
Benefits
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)
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