Call Centre Agent weekends, 12-month temporary role

4 weeks ago


Derby Derbyshire, United Kingdom Medstrom Ltd Full time
Call Centre Agent (weekends, 12-month temporary role) Castle Donington, Derbyshire About us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a can-do attitude, we want to hear from you.You’ll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and, crucially, their patients’ outcomes.Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the

industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.We are looking for a Call Centre Agent to join us on a temporary basis (12-month contract) at our Head Office in Castle Donington, working weekends; home working is available after training. The Benefits - Basic salary of £11.44 per hour (working 18 hours a week) – potential additional earnings available- Discounts and cashback on shopping, supermarkets and holidays as part of our rewards scheme- Contributory Pension scheme- Excellent holiday entitlement- Salary sacrifice schemes, including Cycle to Work- Receive a treat on your birthday- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role In this varied and engaging role, you will have the chance to act as the friendly voice of the business and ensure that a great customer experience is delivered time and time again. No two days will be the same and you will have the chance to showcase your

excellent people skills as you engage with customers from all backgrounds.As a Call Centre Agent, you’ll respond to, and direct, customer calls, ensuring customers’ expectations are met or exceeded.Specifically, you will:- Develop and maintain excellent relationships with our customers- Accurately update our internal system with key information- Process information for our colleagues- Ensure that customer issues are dealt with or escalated as requiredThe first 2 - 3 weeks of training will be done at Head Office (Monday to Friday approx. 8.30am – 5pm).Hours after training are 18 hours a week, Saturday 8am – 6pm (with one hour lunch) and Sunday 8am – 6pm (with one hour lunch), which would be worked from home.Initially this contract would be for 12 months, but future work or hours could become available within the business. About You To join us as a weekend Call Centre Agent, you’ll need:- Previous customer service and/or call centre experience- Proficiency in Microsoft packages, including MS Excel spreadsheets- Excellent written and verbal communication skills- A professional, friendly telephone mannerIn addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct

business and we believe that the more inclusive our environments are, the better our work will be.This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

  • Derby, Derbyshire, United Kingdom Medstrom Ltd Full time

    Call Centre Agent weekends, 12-month temporary role Call Centre Agent (weekends, 12-month temporary role) Castle Donington, Derbyshire About us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a can-do attitude, we want...

  • Call Centre Agent

    3 weeks ago


    Derby, Derbyshire, United Kingdom Medstrom Full time

    Call Centre Agent (weekends, 12-month temporary role) Castle Donington, Derbyshire About us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a can-do attitude, we want to hear from you. Youll fit in well with us at...

  • Call Centre Agent

    4 weeks ago


    Derby, United Kingdom Adecco Full time

    **Job Vacancy: Call Centre Agent (Temporary, Part-Time)** Position: Call Centre Agent Role Type: Temporary Work Hours: Friday 5pm - 10pm, Saturday 4pm - 10pm, Sunday 4pm - 10pm Training: TBC Location: Initially at Head Office, then home-based for part-time hours Start Date: ASAP Expected End Date: 29/12/2023 Pay Rate: £10.90 per hour Status:...

  • Agent (Temporary)

    3 weeks ago


    Chesterfield, Derbyshire, United Kingdom First Recruitment Group - IT Full time

    Brand New Oppourtunity! Our Client has a requirement for a Sub Agent, who will be required to work on a contract basis in Chesterfield. Contract: 9 months inside IR35 Hours: Full time (Monday - Friday)

  • Agent (Temporary)

    3 weeks ago


    Chesterfield, Derbyshire, United Kingdom First Recruitment Group - IT Full time

    Brand New Oppourtunity! Our Client has a requirement for a Sub Agent, who will be required to work on a contract basis in Chesterfield. Contract: 9 months inside IR35 Hours: Full time (Monday - Friday)

  • Call Handler

    1 hour ago


    Derby, United Kingdom Fox Morris Group Full time

    Are you a **Call Handler (Nights only) **looking for a new opportunity? I am working with **Derby City Council** **Rate - £13.56 per hour** **Essentials** **Shifts** - Work night shifts only - 23:00pm to 07:00am - Hours are 37.5 per week Based at the Gatehouse Kedleston Road Derby (On-site parking available) You will be expected to have excellent...

  • Trainee Estate Agent

    1 month ago


    Derby, United Kingdom Property Options Full time

    PART TIME or FULL TIME REQUIRED FOR SUCCESSFUL PROPERTY OPTIONS ESTATE AGENTS IN OUR BUSY PROPERTY MANAGEMENT DEPARTMENT STRONG ORGANISATIONAL SKILLS AND ACCURACY WITH **FULL UK DRIVING LICENCE REQUIRED** Standard hours: MONDAY - FRIDAY 10.00 AM - 5PM SAT- 11AM- 2PM Job Description: This role involves assisting in the day to day running of a busy...


  • Derby, Derby, United Kingdom Cherry Professional - Relationship Led Recruitment Full time

    Weekend Receptionist £11.44 per hour Derby DE21 (next to Meteor Centre)Saturday 9-5pmSunday 11-4pmOngoing temporary work, you need to be free every weekendOur client are seeking to appoint an experienced and charismatic Receptionist to cover weekends in the main office of their building based in DE21.This is a busy reception area, which is at the forefront...

  • Call Handler

    1 month ago


    Derby, United Kingdom Adversa Recruitment Limited Full time

    We are looking for Care Assistants & Carers with a minimum of 3 months experience within the Care Sector who are looking to develop their professional career within a Local Authority environment. - call handling services - responding to emergency situations including lifting uninjured customers using specialist equipment provided. (Full training provided) -...

  • Agent (Temporary)

    3 weeks ago


    Brimington, Derbyshire, United Kingdom First Recruitment Group - IT Full time

    Brand New Oppourtunity! Our Client has a requirement for a Sub Agent, who will be required to work on a contract basis in Chesterfield. Contract: 9 months inside IR35 Hours: Full time (Monday - Friday) The position will be more of an assurance and management role of the self delivery aspect of the project. Self Delivery management experience is a must with a...

  • Agent (Temporary)

    3 weeks ago


    Brimington, Derbyshire, United Kingdom First Recruitment Group - IT Full time

    Brand New Oppourtunity! Our Client has a requirement for a Sub Agent, who will be required to work on a contract basis in Chesterfield. Contract: 9 months inside IR35 Hours: Full time (Monday - Friday) The position will be more of an assurance and management role of the self delivery aspect of the project. Self Delivery management experience is a must with a...

  • Call Handler

    4 weeks ago


    Derby, United Kingdom Adversa Recruitment Limited Full time

    We are looking for Care Assistants & Carers with a minimum of 3 months experience within the Care Sector who are looking to develop their professional career within a Local Authority environment. - call handling services - responding to emergency situations including lifting uninjured customers using specialist equipment provided. (Full training provided) -...

  • Data Administrator

    1 month ago


    Derby, United Kingdom Wellbrook Medical Centre Full time

    **Wellbrook Medical Centre, Welland Road, Hilton, DerbyDE65 5GZ** **DATA ADMINISTRATOR - Full Time 12 Month Contract** **37.5 hours per week (negotiable)** **Salary Scale £22,186 - 23,664 p.a.** The post holder will be responsible for accurate data entry onto our clinical system, for organising the patient call/recall systems within the Practice and for...


  • Derby, United Kingdom Astute Recruitment Ltd Full time

    A large charity care provider based in Derby City Centre are looking for a Systems Administrator to join them on a 3-month temporary basis. They are moving away from paper processes across their community’s business area. This move involves the introductionof a CRM system to hold all member, local contact and volunteer data. As the Systems Administrator...


  • Derby, United Kingdom Harper Resourcing Full time

    **Ref**: 2088 £10 Temporary Derby Customer Service Agent - Part Time weekends Derby £10.63 Saturday 9am-5:30pm, Sunday 10am-4pm An exciting opportunity to work for a high-end luxury brand, we are looking to recruit vibrant positive people to join their expert customer service team. **What does the role involve**: Investigating and resolving customer...

  • Triage Nurse

    4 weeks ago


    Derby, Derbyshire, United Kingdom Pertemps Medical Professionals Full time

    Pertemps Medical Professionals are sourcing Clinical Advisors (111), Triage Nurses and Healthcare Assistants for a client clients based in the East Midlands. Our NHS 111 clinical advisors are responsible for the assessment of the health and clinical needs of patients who call 111, utilising their clinical judgment to provide advice, signpost to appropriate...

  • Infrastructure Manager

    23 hours ago


    Chesterfield, Derbyshire, United Kingdom Hays Technology Full time

    Due to an internal promotion secondment, we have the need for an Infrastructure Manager to operate in a large, complex NHS organisation. This role will be a mixture of technical hands-on, project work and people management. Technology: Aruba Infrastructure Cisco ASA Firewalls A mixture of VMware and Nutanix Servers Requirements of the individual: Good...

  • Site Agent

    1 month ago


    Derby, United Kingdom Anderselite Full time

    **Sector**: Rail, Construction, Civil Engineering - **Contact**: Joanna Gutkowska - **Contact Phone**: 01132 420303 - **Expiry Date**: 14 June 2023 - **Job Ref**: 402244JGA Calling all adventure-loving, problem-solving superheroes! I have an epic opportunity for a Site Agent (or an aspiring Sub Agent ready to level up!) to join our clients team and conquer...

  • Call Centre Advisor

    4 weeks ago


    Derby, United Kingdom Lister House Surgery Full time

    The primary purpose of this role is to answer calls from members of the public and other organisations in a professional, efficient and courteous manner, providing a polite, constructive and effective appointment booking and enquiry service. The appointee will proactively communicate information between relevant stakeholders.

  • Reservations Agent

    4 weeks ago


    Derby, United Kingdom Hilton Full time

    The Midlands Cluster incorporates four fabulous hotels, Hilton Nottingham, Hilton Northampton, Hilton East Midlands Airportand Hilton Puckrup Hall. Each Property has its own unique highlights and selling points including the stunning 140 acre surroundings with a Championship 18 hole golf course at Puckrup Hall. A prime city centre location steeped in...