Senior CSM

Found in: Jooble UK C2 - 2 weeks ago


London, United Kingdom Sea Full time

Who We Are We are remote first software as a service (SaaS) company, bringing true digital transformation to the global shipping industry. We enhance the way shipping professionals work by creating technology for the maritime industry and bringing it to market.
With over 85% of the world’s trade transported by sea, we have a huge opportunity to transform existing manual, offline and disparate processes into a tech-enabled and data-rich experience enabling better decision-making and fewer costly and time-consuming mistakes. Our premier platform, Sea, is the world’s first digital shipping platform that provides cloud-based applications focused on the pre-fixture and at-fixture space. As Customer Enablement Manager, you will be responsible for guiding new clients through the process of implementing our software into their maritime operations. This role is crucial in ensuring a smooth transition and successful integration of our software solutions, fostering strong client relationships, and promoting long-term client satisfaction.

Client Onboarding and Implementation:
• Guide clients through the software implementation process, including system setup,
customisation, and user training.
• Coordinate with the technical team to ensure seamless integration of the software with
Project Management:
• Develop and maintain detailed project plans, including timelines, milestones, and
Monitor project progress and make adjustments as necessary to ensure timely and
successful implementation.
Training and Support:
• Develop and deliver training materials and sessions to clients, ensuring they are
Provide ongoing support to clients post-implementation, addressing any issues or
implementation strategy.
• Collaborate with the product development team to suggest software enhancements
Prepare regular reports on project status and client feedback for senior management.
• Strong organisational and project management skills.
• Ability to work independently and manage multiple projects simultaneously.
• Proficiency in maritime operations and software applications.
• Client-focused approach with a commitment to delivering high-quality service.



  • London, United Kingdom CSM Full time

    At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do. Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our...

  • Senior CSM/Financial Analyst

    Found in: beBee jobs GB - 21 hours ago


    London, Greater London, United Kingdom Landy Tech Limited Full time

    Landytech is on a mission to revolutionize the way that investment managers, asset owners and their advisors access asset information. Powered by Sesame, an industry-leading investment reporting platform, we are helping clients in over 15 countries make informed investment decisions and deliver insights faster.Do you have the right skills and experience for...


  • London, United Kingdom LifeWorks Full time

    Senior Customer Success Manager page is loaded Senior Customer Success Manager Apply locations London, England, UK time type Full time posted on Posted Yesterday job requisition id R-15043 TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a...


  • London, United Kingdom Landytech Full time

    Landytech is on a mission to revolutionize the way that investment managers, asset owners and their advisors access asset information. Powered by Sesame, an industry-leading investment reporting platform, we are helping clients in over 15 countries make informed investment decisions and deliver insights faster. At Landytech, we see diversity as our...


  • London, United Kingdom Landy Tech Limited Full time

    Landytech is on a mission to revolutionize the way that investment managers, asset owners and their advisors access asset information. Powered by Sesame, an industry-leading investment reporting platform, we are helping clients in over 15 countries make informed investment decisions and deliver insights faster. At Landytech, we see diversity as our...


  • London, United Kingdom Linking Humans Full time

    Getting bored of your job? Looking for opportunities to develop your ServiceNow career? Let us help! We have an incredibly exciting new role as ServiceNow Senior Consultant. Our client has an outstanding reputation and is fast growing. This role is fully remote. Working in this role, you will: - Deliver solutions for customer requirements - Provide advice...


  • London, United Kingdom Graduate Recruitment Bureau Full time

    Ready to take an established company to the next level through the cultivation and maintenance of their ServiceNow platform? Then get applying today, join a team of forward-thinking, innovative but laid back people, all passionate about being the best in class when it comes to IT managed solutions. Our client is a leading player in the technology and...

  • Senior Test Analyst

    7 days ago


    London, United Kingdom Anson McCade Ltd - IT and Finance Recruitment Full time

    **Senior Test Analyst** **£50-57k - London / UK Wide** Currently working with one of the world's leading consulting organisations who are in search of a Senior Test Analyst to join their IT Advisory team and aid the services they provide for top tier clients. **As a Senior Test Analyst you will**: - You are passionate to create and improve a number of...


  • London, United Kingdom La Fosse Associates Full time

    La Fosse is working with one of the largest media companies in the world to recruit a ServiceNow Senior Developer. **Location**:Remote **Contract**: Outside IR35 - 6 months **Rate**: £500 - £560 per day **Start Date**: ASAP **Your role as a ServiceNow Senior Developer** - You will be responsible for developing and troubleshooting in line with...


  • London, United Kingdom Recooty Full time

    Senior Account Manager (Media and Broadcast)08 Jan 2024 Senior Account Manager (Media and Broadcast) London We are searching for a Senior Account Manager who has prior experience of handling B2B Sales in the Media/Broadcast sector, ideally within Saas or Telco for a leading Telco scale up in the fibre optic space. You will bring your expertise and...


  • London, United Kingdom Recooty Full time

    We are searching for a Senior Account Manager, who has prior experience of handling B2B Sales in the Finance sector, ideally within Saas or Telco for a leading Telco scale up in the fibre optic space. You will bring your expertise and previous client relationships, and become the go-to person when identifying, and strategizing opportunities for business...


  • London, United Kingdom Recooty Full time

    We are searching for a Senior Account Manager who has prior experience of handling B2B Sales in the Insurance sector, ideally within Saas or Telco for a leading Telco scale up in the fibre optic space. You will bring your expertise, previous client relationships, and become the go-to person when identifying, and strategizing opportunities for business...


  • London, United Kingdom Recooty Full time

    We are searching for a Senior Account Manager, who has prior experience of handling B2B Sales in the legal sector, ideally within Saas or Telco for a leading Telco scale up in the fibre optic space. You will bring your expertise and previous client relationships, and become the go-to person when identifying and strategizing opportunities for business...

  • Senior Manager

    2 weeks ago


    London, United Kingdom SS&C Intralinks Full time

    SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest...

  • Senior CSM/Financial Analyst

    Found in: beBee S GB - 20 hours ago


    London, United Kingdom Landy Tech Limited Full time

    Landytech is on a mission to revolutionize the way that investment managers, asset owners and their advisors access asset information. Powered by Sesame, an industry-leading investment reporting platform, we are helping clients in over 15 countries make informed investment decisions and deliver insights faster.Do you have the right skills and experience for...

  • CSM Manager

    2 weeks ago


    London, United Kingdom Tahora Full time

    Full Time] Customer Success Manager at Tahora (United States) | BEAMSTART Jobs Customer Success Manager Full Time Remote Work Leading on Tahora customer success activities Develop and manage relationships with the client stakeholders to deliver regular communications, manage and support Tahora events, deliver marketing materials and maximise...

  • Senior ServiceNow Developer

    Found in: Talent UK C2 - 2 weeks ago


    London, United Kingdom Linking Humans Full time

    Are you an experienced ServiceNow Developer looking for your next contract?Our client is a ServiceNow customer looking to hire a Senior ServiceNow Developer on a 6-month contract basis with possible extension.In the role of Senior ServiceNow developer, you'll take charge of delivering tailored solutions to their clients. This entails leading workshops with...


  • London, United Kingdom Linking Humans Full time

    Are you an experienced ServiceNow Developer looking for your next contract? Our client is a ServiceNow customer looking to hire a Senior ServiceNow Developer on a 6-month contract basis with possible extension. In the role of Senior ServiceNow developer, you'll take charge of delivering tailored solutions to their clients. This entails leading...


  • London, United Kingdom Graduate Recruitment Bureau Full time

    Ready to take an established company to the next level through the cultivation and maintenance of their ServiceNow platform? Then get applying today, join a team of forward-thinking, innovative but laid back people, all passionate about being the best in class when it comes to IT managed solutions. Our client is a leading player in the technology and...

  • Senior CSM/Financial Analyst

    Found in: Talent UK C2 - 1 week ago


    London, United Kingdom Landytech Full time

    Landytech is on a mission to revolutionize the way that investment managers, asset owners and their advisors access asset information. Powered by Sesame, an industry-leading investment reporting platform, we are helping clients in over 15 countries make informed investment decisions and deliver insights faster.The company is growing rapidly and it's an...