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Technical Account Manager
2 months ago
Technical Account Manager
Up to £70K base plus bonus
Hybrid, travel to central London offices and UK-wide client-site travel
Our client, a leading provider of managed hosting, cloud, and transformation services. They are seeking at Technical Account Manager to join on a permanent basis.
This role would suit someone coming from a strong technical support background, in Windows/VMware and cloud services, looking to take a step up to a Technical Account manager position, or you have a proven background as a technical account manager
You will be overseeing the technical components of the client's service, providing the necessary technical expertise and understanding to address any problems related to performance and capacity, while also collaborating with the client to establish a plan to reach their desired needs.
You will be the point ownership for technical aspects of the client's service, providing technical knowledge
Act as a technical liaison between customers, service engineering teams and support.
Good technical knowledge of the public and private cloud as well as an understanding of VMware technologies and Windows environments.
Customer facing experience