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Homeless Worker

1 month ago

City of London Greater London, United Kingdom Hestia Housing Support Full time

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. The service you will work in….
Our service is focused on working within supported accommodation for up to 15 male individuals who have complex needs and may require support around their offending behaviours, substance and alcohol misuse, homelessness, mental health and well being, budgeting and tenancy sustainment.
You will be working with service users on a daily basis to help encourage and advocate for support services within the community, key worker responsibilities which includes supporting with appointments, benefits, training and employment opportunities, cooking, health and safety, community activities, engaging with both internal and external providers, housing options and move on. 
As a Dual Diagnosis Worker at Hestia, you will play a crucial role in our Criminal Justice Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.
To develop and maintain positive and supportive working relationships with a range of residents with complex health and support needs, including substance misuse and a history of offending behaviour
To build and maintain therapeutic relationships with residents, allowing them to recognise, discuss and address their issues relating to substance misuse and offending behaviour
To support residents to maintain their independence, identify strengths, and support service users to achieve their goals and aspirations
To develop and deliver both one-to-one and group interventions that support residents to address their support needs regarding substance misuse and offending behaviour, focusing on the link between these two issues and a journey of rehabilitation and recovery
To liaise with residents, Support Workers and external agencies to formulate, implement and review tailored Support and Safety plans with residents
To provide the service with specialist knowledge regarding the complexities of substance misuse and offending behaviour, being responsible for the delivery of information, support and guidance for both residents and staff
To keep up to date with sector knowledge relating to substance misuse and the Criminal Justice Sector by attending training, events and conducting independent research, and to be responsible for sharing and implementing key findings as applicable
To develop and maintain effective working relationships with key external stakeholders, such as Offender Managers and healthcare professionals, in order to provide holistic, reflective support for residents
Work flexibly as part of a team to ensure service coverage and that contractual obligations are met
Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures
Participate in the core work of the service, providing support to colleagues, carrying out tasks allocated by the service manager and using initiative to identify and deal with additional tasks as they arise
that detailed, concise and accurate records are created contemporaneously and that confidentiality is appropriately maintained and carry out duties, in line with organisational policies and procedures
To excel in this role, you should possess:
Maintaining high standards of report writing and administrative skills.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer…
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for.