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Homeless Support Worker

2 months ago


Vale of Glamorgan, United Kingdom NFP People LTD Remote Work Freelance Full time

Homeless Support Worker

We are looking for an experienced Support Worker to help tackle and prevent young people rough sleeping in the UK.

Position: Homeless Support Worker

Location: South Tyneside

Contract: Permanent

Hours: Full-time (37.5 hours per week, evenings and weekends)

Salary: £24,136 Per Annum plus pension & other Benefits

Closing Date: – Wednesday 4th September 2024 - we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.

About the Role

Working under the direction, guidance and support of a manager you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

The role will have responsibility under the organisation’s commitment to successfully deliver the contracted outcomes.

Key responsibilities include:

  • Manage a caseload of young people needing pre-tenancy support or homeless prevention support to achieve accommodation and well-being outcomes.
  • Participate in drop-in and Programmed sessions in the Community Hub and other community venues as directed.
  • Proactively work in partnership with multiple agencies including statutory teams, to support the well-being of clients following data protection and information sharing protocols.
  • You will liaise with the organisation’s internal departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service.
  • Supporting all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations
  • You will hold specific responsibilities for ensuring the health and safety of the environment and buildings for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting following the Health and Safety Policy.

About You

You will have experience in managing a service in a support setting with a focus on continuous improvement in working with young people with complex mental health needs.

You will need to have the following skills and experience:

  • Experience in using Risk Assessments and Support Planning.
  • Good literacy, numeracy and IT skills
  • Experience in operating safeguarding requirements and procedures
  • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
  • Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
  • Ability to lone work and deal with challenging situations.
  • Personal and professional integrity
  • High-level understanding of professional boundaries and ability to maintain boundaries

In return for working here, you will receive:

  • A comprehensive training package tailored to your needs and role
  • Flexible working model for suitable roles.
  • 26 days annual leave rising to 30 after five years’ service.
  • Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
  • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
  • Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
  • Discount vouchers including gym, retail, food & drink, travel, electricals and more.
  • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
  • Death in service (4x Base salary)
  • Legal Advice line

About the Organisation

The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Support Worker, Homeless Recovery Worker, Peer Support, Resettlement Worker, Homelessness, Homeless Project Manager

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.