Demand Forecast and Planning Manager

7 hours ago

South Derbyshire Derbyshire, United Kingdom Severn Trent Full time

We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
Do you excel in implementing best-in-class planning methodologies and processes, managing change, and influencing senior stakeholders to drive operational improvements? If so, then our Forecasting & Planning Manager role could be perfect for you.
As the Forecasting & Planning Manager, you’ll lead and develop a team of experts in Forecasting and Planning, while also being a technical authority in creating Forecasting and Capacity Models. Partnering with Field Operations teams, you’ll ensure we have the right resource capacity to deliver exceptional service to our customers.
Own the Demand & Capacity Planning Process: Engage with stakeholders and business partners on all things workforce planning
Review & Analyse Performance: Identify risks and opportunities through insight and root cause analysis
Tactical Planning: Manage the 1-week to 28-day planning cycle, optimising resources and highlighting key risks
Lead the team to analyse process, demand, capacity and present recommendations for risk mitigation
Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it.
First and foremost, we expect you to have extensive experience in resource planning, particularly in forecasting and capacity planning, ideally within a field operations environment or similar.
We are looking for someone with advanced skills in Microsoft Excel, PowerPoint, PowerBI and workforce management software.
We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
~ Annual bonus scheme (of up to £2,250, which is subject to eligibility)
~ Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
~ Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
~10% monthly discount with Busy Bee Nursery, and one-week free childcare
~ Dedicated training and development with our Academy
~ Electric vehicle scheme and retail offers
~ Family friendly policies
~ We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.

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