Customer Success Executive

2 weeks ago


Belfast, United Kingdom Realtime Recruitment Full time €35,000

Csutomer Success Executive Hybrid, Belfast
My client is a successful software provider here in Northern Ireland. They are looking for a motivated individual with a background in Account Management or Customer Success to join their highly successful and talented team in the Belfast office.

As part of the Customer Success team, you'll own existing accounts, bring on new partners/customers, and foster long-term partnerships. The role provides significant opportunities to build on current customer relationships to grow existing accounts and great career progression opportunities to take on larger accounts and more responsibility.

As a Customer Success Executive, you will:
Manage multiple customer accounts, identifying new sales opportunities and solutions.
Negotiate commercial and contractual terms for new product lines and ongoing accounts.
Anticipate customer needs, drive growth opportunities, and provide product support.
A degree in a business or IT field.
Minimum 3 years of experience in customer-facing roles, preferably in technology, consulting, or insurance/financial/utilities.
Target-driven mindset, excellent analytical skills, and proficiency in MS Office, especially Excel.

Competitive salary and comprehensive benefits package.
Bonus, private medical insurance, life assurance, and pension with annual review
Hybrid working arrangements, annual travel card loan, and additional service-related holidays.
Options include buying additional holidays, a cycle-to-work scheme, and full access to the online learning system.
Wide-ranging discount reward schemes.



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