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  • Technical Engineer

    3 days ago


    Hertford, Hertfordshire, United Kingdom Custom Intelligent Security Full time

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Infrastructre Security Engineer

2 months ago


Hertford Hertfordshire, United Kingdom Innovate Recruitment Ltd Full time

Our client, a premier Microsoft Partner and Cloud Service Provider, committed to delivering robust, secure, and easily manageable systems. With clientele spanning both the private and public sectors, encompassing small businesses to large enterprises. Specialised in providing both managed services and professional services.

Role Overview:

We are on the lookout for a skilled Infrastructure Security Engineer to join our growing managed services team. This position integrates traditional infrastructure management with a strong emphasis on security, making it perfect for those eager to advance their careers in this vital area. The successful candidate will serve as the primary technical escalation point for our Service Desk, handling both proactive and reactive maintenance for our clients' systems.

Key Responsibilities:

  • Serve as the primary technical escalation point for the Service Desk.
  • Perform proactive and reactive maintenance across customer estates.
  • Manage and secure infrastructure systems for various clients.
  • Ensure systems are secure, reliable, and easy to manage.
  • Collaborate with the team to enhance service delivery and security protocols.
  • Support and mentor junior staff as needed.
  • Conduct system audits for security compliance.
  • Monitor for security breaches and participate in incident response.

Qualifications/ Requirements:

  • Relevant Microsoft certifications or willingness to obtain them within the first 3 months (supported by the company).
  • Industry-standard certifications (e.g., CompTIA Security+, CISSP) or willingness to obtain them within the first 3 months (supported by the company).
  • Proven experience in infrastructure management with a strong focus on security.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Familiarity with cybersecurity frameworks (NIST, ISO 27001).
  • Understanding of security protocols, cryptography, authentication, and authorization.
  • Experience with IDS/IPS and network security.
  • Knowledge of risk assessment tools and methodologies.
  • Proven experience in infrastructure support.
  • Customer service oriented with strong problem-solving skills.
  • Experience supporting Windows Server, Active Directory Services, Office 365, and Office Pro Plus.
  • Experience with Microsoft Azure and SCCM Management / MCEM.
  • Familiarity with security tools (Nessus, Windows Defender, SIEM products).
  • Basic networking and firewall skills.
  • Experience with incident/problem ticketing systems.

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