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Breakdown Call Handler

2 months ago

Hertford Hertfordshire, United Kingdom 24hr Solutions Group Full time

Company Description

24hr Solutions Group is a global leader in providing 24/7 engineering and support services since 2012. With specialist divisions focusing on transportation, vehicle repair, and building maintenance, we are committed to making a positive impact in the communities we serve. Our team combines global engineering expertise with local insights to develop sustainable solutions that strengthen communities.

Role Description

Join our dynamic team in Hertford as a full-time Breakdown Call Handler & Security Monitoring Specialist Enjoy a balanced 4-day on, 4-day off schedule, working day shifts from 6am to 6pm. In this on-site role, you'll play a vital part in safeguarding our clients by monitoring security systems, managing urgent breakdown calls, and coordinating with field teams to ensure swift, effective resolutions. If you thrive in fast-paced environments, excel at quick decision-making, and communicate effortlessly with diverse teams, this is the perfect opportunity to showcase your skills and grow with us.

Qualifications

  • Must hold a drivers license
  • An SIA CCTV licence would be preferred but not required, training will be provided.
  • Experience in security monitoring and handling breakdown calls would be advantageous.
  • Knowledge of security systems and procedures
  • Strong problem-solving and decision-making skills
  • Excellent communication and teamwork abilities
  • Ability to work efficiently in a fast-paced environment
  • Relevant certification in security monitoring or related field
  • Experience in engineering or maintenance services is a plus