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Groups, Conferences

4 months ago

London, United Kingdom Crimson Hotels Group Full time

Groups, Conferences & Events (GCE) Sales Executive - The Trafalgar St. James

Part of Crimson Hotels, The Trafalgar St. James, Curio Collection by Hilton is a 5 Star hotel with 131 bedrooms including 3 signature suites, and a number of venues consisting of our unique Rooftop bar and Rockwell that pride themselves in the quality of service that they provide.

Key Responsibilities

As a Groups, Conferences & Events (GCE) Sales Executive, you will play a vital role in maximising revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.You will work closely with internal teams, 3rd party suppliers, and participate in promotional activities to enhance our group and event offerings.

You will also - but not be limited to:

  • Receive and convert incoming enquiries into bookings, consistently striving to achieve sales targets and maximize revenue
  • Maintain an events diary to maximize yield and optimize space allocation for upcoming events
  • Build and nurture strong relationships with clients to fully understand their needs and preferences
  • Arrange and conduct hotel show rounds to showcase our facilities and services to potential clients
  • Attend internal Food & Beverage Meetings and Banquet Event Order (BEO) Meetings to coordinate event logistics with other departments
  • Create groups and events in the booking systems, update payment instructions, and input all relevant event-related information accurately
  • Efficiently and professionally address all client requests, inquiries, and concerns, providing timely and accurate information
  • Receive and convert incoming enquiries into bookings, consistently striving to achieve sales targets and maximize revenue

The Person:

An ideal candidate for the role of Groups, Conferences and Events Executive, is a person with a clear passion to go above and beyond our guests' expectations. You are able to use your intuition and creativity to deliver a wonderful experience for everyone. The ability to multitask and prioritise is important, as well as the ability to work well under pressure with a broad smile. You will have excellent verbal and written communication skills, produce quality work and be flexible to work as per business needs.

Why join the Trafalgar St. James Team? Benefits and Perks.

Working at The Trafalgar St. Jameshas its perks. As part of our team, you’ll have access to a range and benefits,including:

  • Health & Wellbeing Cash Plan
  • GoHilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
  • Life Assurance Scheme
  • Pension Scheme
  • Complimentary meals on duty
  • Opportunities for internal career progression
  • Dry cleaning and uniform laundering on duty
  • Professional training and development opportunities
  • Paid birthday day off
  • Employee recognition programmes to celebrate your achievements
  • Refer a Friend incentive
  • Discounts in our F&B Outlets: Rockwell and Rooftop
  • MyCrimson Rewards - Cashback and discount platform for online and in-store shopping

Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominates our day to day. We describe ourselves as a brand personality. If these traits resonate with your own personality, then The Trafalgar St James is for you.

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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