Current jobs related to Customer Experience Specialist - Harrogate North Yorkshire - Marmion

  • Customer Experience Specialist

    3 weeks ago

    Harrogate, United Kingdom Virgin Media O2 Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales performance.Key ResponsibilitiesProvide personalized service to customers, understanding their needs and...

  • Customer Experience Specialist

    3 weeks ago

    Harrogate, United Kingdom Virgin Media O2 Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales performance.Key ResponsibilitiesProvide personalized service to customers, understanding their needs and...

  • Customer Experience Specialist

    3 weeks ago

    Harrogate, United Kingdom Virgin Media O2 Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales performance.Key ResponsibilitiesCustomer Service: Provide personalized service to customers, understanding their...

  • Customer Experience Specialist

    3 weeks ago

    Harrogate, United Kingdom Virgin Media O2 Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales performance.Key ResponsibilitiesCustomer Service: Provide personalized service to customers, understanding their...

  • Customer Experience Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom NEOM Wellbeing Full time

    {"title": "Customer Care Role", "description": "About the RoleWe are seeking a highly skilled and passionate individual to join our Customer Care team at NEOM Wellbeing. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of care and support.Key...

  • Customer Experience Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom NEOM Wellbeing Full time

    {"title": "Customer Care Role", "description": "About the RoleWe are seeking a highly skilled and passionate individual to join our Customer Care team at NEOM Wellbeing. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of care and support.Key...

  • Customer Experience Specialist

    3 weeks ago

    South Yorkshire, United Kingdom Ambis Full time

    About the Role:This is a unique opportunity to join Ambis as a key member of our team, focusing on customer experience and account growth. As a Customer Experience Specialist, you will play a vital role in ensuring our clients receive exceptional support and service.Key Responsibilities:Be aware of support issues, the functionality our clients are using, and...

  • Customer Experience Specialist

    3 weeks ago

    South Yorkshire, United Kingdom Ambis Full time

    About the Role:This is a unique opportunity to join Ambis as a key member of our team, focusing on customer experience and account growth. As a Customer Experience Specialist, you will play a vital role in ensuring our clients receive exceptional support and service.Key Responsibilities:Be aware of support issues, the functionality our clients are using, and...

  • Customer Experience Specialist

    3 weeks ago

    Yorkshire, United Kingdom Barratt Developments Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Care Coordinator to join our team at Barratt Developments. As a key member of our Customer Care team, you will play a vital role in ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesProvide exceptional customer service and support to our...

  • Customer Experience Executive

    4 months ago

    Harrogate, United Kingdom Impression Recruitment Full time

    Excellent company culture - Chic, stylish offices - Social events Exciting opportunity now available to join an organisation in Harrogate that are known all over the world. They are experiencing continual growth, as a business they pride themselves on both quality and customer experience. They are now looking for a new member of the customer experience...

  • Customer Experience Advisor

    4 months ago

    Harrogate, United Kingdom Lights4fun Full time

    Temporary Customer Experience Advisor (3 months) Oct/ Nov/ Dec Lights4fun has been growing since 2003 and we are now Europe’s leading online decorative lighting retailer. With dedicated websites for the UK, Germany and France and selling through our Amazon channels throughout Europe and North America, we have over 15 million customers worldwide and a...

  • Customer Experience Advisor

    4 months ago

    Harrogate, United Kingdom Lights 4 Fun Full time

    Lights4fun has been growing since 2003 and we are now Europe’s leading online decorative lighting retailer. With dedicated websites for the UK, Germany, France and the US, and selling through our Amazon channels throughout Europe and North America, we have over 15 million customers worldwide and a turnover in excess of £34m! Our Lights4fun team plays a...

  • Customer Experience Agent

    3 months ago

    Harrogate, United Kingdom Marmion Recruitment Full time

    We are searching for a **confident** individual with **excellent communication skills **to join **a connected outsourced agency provider **as a **Customer Experience Agent, **based in **Harrogate.** - **£25,000 per annum**: - **Monday - Friday **(9am - 5pm) - 24 days holiday + Bank Holidays - **Excellent Benefits Package** (Discounted Gym, 2 paid...

  • Specialist Customer Care

    4 months ago

    Harrogate, United Kingdom Barclays Full time

    **Specialist Customer Care Advisor** **Harrogate** **Salary - £25,000 per annum plus excellent benefits including: Private Medical Care, GP services, Life Insurance, Pension Contribution, 25 days holiday allowance plus bank holidays, with the option to buy holidays, plus many more benefits** **Shift - 35hrs per week, rotating between 8am-8pm Monday to...

  • Customer Experience Advisor

    4 days ago

    Harrogate, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Harrogate, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Customer Experience Advisor

    3 days ago

    Harrogate, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Harrogate, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Spa Therapist

    3 weeks ago

    Harrogate, North Yorkshire, United Kingdom DoubleTree by Hilton Harrogate Majestic Full time

    About the RoleWe are seeking a highly skilled and dedicated Spa Therapist to join our team at DoubleTree by Hilton Harrogate Majestic Hotel & Spa. As a Spa Therapist, you will be responsible for providing exceptional spa services to our internal and external guests, ensuring a memorable and relaxing experience.Key ResponsibilitiesProvide high-quality spa...

  • Spa Therapist

    3 weeks ago

    Harrogate, North Yorkshire, United Kingdom DoubleTree by Hilton Harrogate Majestic Full time

    About the RoleWe are seeking a highly skilled and dedicated Spa Therapist to join our team at DoubleTree by Hilton Harrogate Majestic Hotel & Spa. As a Spa Therapist, you will be responsible for providing exceptional spa services to our internal and external guests, ensuring a memorable and relaxing experience.Key ResponsibilitiesProvide high-quality spa...

  • Customer Experience Specialist

    3 weeks ago

    North Connel, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled Barista to join our team at Tesco Cafe. As a Barista, you will be responsible for delivering exceptional customer service and ensuring that our customers enjoy a high-quality experience in our cafe.Key Responsibilities:Prepare and serve a range of drinks to our customers quickly and efficiently.Maintain high standards...

  • Customer Experience Specialist

    3 weeks ago

    North Connel, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled Barista to join our team at Tesco Cafe. As a Barista, you will be responsible for delivering exceptional customer service and ensuring that our customers enjoy a high-quality experience in our cafe.Key Responsibilities:Prepare and serve a range of drinks to our customers quickly and efficiently.Maintain high standards...

Customer Experience Specialist

4 months ago

Harrogate North Yorkshire, United Kingdom Marmion Full time

We are searching for an enthusiastic individual with excellent communication skills to join a connected outsourced agency provider as a Customer Experience Specialist, based in Harrogate.

  • £23,400 per annum
  • Monthly Bonuses
  • 24 days holiday + Bank Holidays
  • Excellent Benefits Package (Discounted Gym, 2 paid charity/volunteering days + more)
  • Hybrid working option (3 days in the office)

THE ROLE

The successful candidate will be responsible for supporting our client’s automotive manufacturer dealer networks by managing service bookings and conducting post-service and sales follow up calls.

Key responsibilities include:

  • Making outbound calls on behalf of dealerships to their customers to secure service bookings and sales appointments
  • Confirming bookings with individual dealerships.
  • Accurately updating customer information in the Customer Relationship Management (CRM) system.
  • Working towards and achieving daily, weekly, and monthly targets and KPI’s.
  • Maintaining and strengthening the relationship between client and customer.

SKILLS & EXPERIENCE

Our ideal candidate will have effective communication skills, telephone confidence, a genuine ability to connect with individuals, and a commitment to delivering outstanding customer service. This role is likely to suit someone from a hospitality or retail background searching for a move into commercial environment.

Exceptional communication skills with an ability to build rapport and provide excellent customer service.

  • An enthusiastic and self-motivated mindset.
  • Organised with strong attention to detail and an ability to follow process.
  • IT literate.
  • Confident when communicating over the telephone .
  • Are a UK resident and unrestricted right to work in the UK.

OUR CLIENT

Our client is a leading Brand Experience Agency offering tailored outsourced services to its diverse client base. They are motivated to elevate their clients’ brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth.

This role offers a unique opportunity for an entry-level individual to establish themselves within a lucrative and progressive industry, with a view to progressing their career within a growing ethical business. Please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Lewis Ledger on the number listed on our website: wearemarmion.com.

Thank you for taking an interest in the role advertised. We’d like to confirm that each CV received is read thoroughly by a trained consultant. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, if you wish to speak to the named consultant about your application, please feel free to contact us directly.