Technical Operations Manager

3 weeks ago

United Kingdom Oracle Full time

The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges.

As the Senior Technical Operations Manager, you will act as the voice of the customer to influence product features and plans to improve the customer experience. This role is integral to the success of our customer relationships and is critical to the success of the platform.

This role will support OCI’s Sovereign realms. The role involves working during normal business hours, and also being part of an out-of-hours on-call schedule. Overtime duties are not generally expected in this role, but may be required occasionally, based on business needs.

You should be a distributed systems generalist, able to architect broad systems interactions while being very hands-on, able to dive deep into any part of the stack and lower level system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn.

  • Supervise a 24/7 team of technical operators and SREs, ensuring that production applications your team supports are stable, reliable, and well-documented
  • Work closely with engineering managers and development teams to ensure that platforms are designed with scale and operability in mind
  • Troubleshoot and debug complex issues in production applications
  • Own end-to-end availability and performance of key services and build automation to prevent problem recurrence
  • Automate response to all non-exceptional service conditions
  • Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth
  • Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale environment
  • Recruit, retain, and develop strong engineers while embodying OCI values and culture

Requirements

  • UK National / British Citizen – candidate must hold a UK Passport
  • UK Resident – candidate must reside in UK
  • UK Government Security Clearance (this role will be subject to the candidate successfully obtaining and keeping SC Security Clearance, as this is a key requirement of our service offering).
  • Bachelor’s degree, in Computer Science, or equivalent work experience
  • 8-10 years equivalent work experience in Infrastructure as a code / SRE / DevOps tooling / Automation in supporting large scale systems in Production
  • 3-5 years of experience in the management of Engineering / DevOps / SRE teams
  • Experience with Linux
  • Experience deploying code within change management procedures
  • Experience participating in or running incident bridges
  • Customer obsession, passion for delighting customers
  • Understanding of cloud concepts and platforms
  • Experience in cloud technical support, operations, NOC or similar is preferred, but not required
  • Experience working with government customers is preferred, but not required
  • Proven ability to quickly learn new technical domains and then train others
  • Great verbal and written communication skills in English
  • Strong understanding of cloud concepts and platforms
  • Previous experience in making hiring decisions for technical teams
  • Feedback/Metrics collection techniques to expose live site/service issues

  • Technical Operations Manager

    1 week ago

    United Kingdom Layered Reality Full time

    ### Job Title: Technical Manager#### Responsible To: General Manager#### Job Type: Full Time, Permanent#### Probation: 3 Months#### Location: Aldgate, EC3A 2BJ### Job SummaryAs a Technical Manager at Layered Reality, you will play a pivotal role in overseeing the technical operations of our immersive experiences. You will be responsible for managing the...

  • Technical Operations Manager

    2 weeks ago

    United Kingdom Oracle Full time

    The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. ...

  • Technical Operations Manager

    1 month ago

    United Kingdom Reed Full time €65,000 - €75,000

    Job Type: Full-time Location: Ipswich - hybrid We are seeking a Systems Delivery Manager to lead the end-to-end delivery of technical and system changes to meet both client and business needs, as well as regulatory requirements. This role encompasses overseeing system support across technical, applications, and business domains for their clients and...

  • Technical Operations Manager

    1 month ago

    United Kingdom Reed Full time €65,000 - €75,000

    Job Type: Full-time Location: Ipswich - hybrid We are seeking a Systems Delivery Manager to lead the end-to-end delivery of technical and system changes to meet both client and business needs, as well as regulatory requirements. This role encompasses overseeing system support across technical, applications, and business domains for their clients and...

  • Technical Operations Manager

    4 weeks ago

    United Kingdom Oracle Full time

    The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges....

  • Technical Operations Manager

    4 weeks ago

    United Kingdom Oracle Full time

    The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. ...

  • Technical Operations Manager

    4 weeks ago

    United Kingdom Oracle Full time

    The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges....

  • Technical Operations Manager

    4 weeks ago

    United Kingdom Oracle Full time

    The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. ...

  • Technical Operations Team Lead

    3 weeks ago

    United Kingdom Randstad Enterprise Full time

    Technical Operations Lead Location: Warwick (CV34) - Hybrid (1-2 days in the office per week) Contract length: 6 month initial contract - potential to be extended Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for a Technical Operations Lead on behalf of a highly reputable company in the energy...

  • Digital Technical Operations Manager

    3 weeks ago

    United Kingdom Criterion Capital Full time

    An exceptional opportunity has arisen for a passionate, technically skilled, and results-driven Technical Digital Operations Manager to join the Criterion Hospitality marketing team. We are a dynamic and creative company focused on bringing innovation to our real estate, hotels, and other business areas. This role involves overseeing the digital strategy...

  • Digital Technical Operations Manager

    3 weeks ago

    United Kingdom Criterion Capital Full time

    An exceptional opportunity has arisen for a passionate, technically skilled, and results-driven Technical Digital Operations Manager to join the Criterion Hospitality marketing team. We are a dynamic and creative company focused on bringing innovation to our real estate, hotels, and other business areas. This role involves overseeing the digital strategy...

  • Technical & Engineering Manager

    3 days ago

    United Kingdom Ascension Executive Recruitment Full time

    Role Purpose Providing technical advice and support to all existing operations and guidance to all Aviation management and s Aviation fueling operations in Europe.Main Accountabilities • Support operations with technical expertise guidance on equipment and storage facilities, through life-cycle management approach, from design through maintenance and...

  • Technical & Engineering Manager

    1 week ago

    United Kingdom Ascension Executive Recruitment Full time

    Role Purpose Providing technical advice and support to all existing operations and guidance to all Aviation management and s Aviation fueling operations in Europe.Main Accountabilities • Support operations with technical expertise guidance on equipment and storage facilities, through life-cycle management approach, from design through maintenance and...

  • Technical Manager Entertainment

    3 weeks ago

    United Kingdom Layered Reality Full time

    Job Title: Technical ManagerAt Layered Reality, we are seeking a highly skilled and experienced Technical Manager to join our team. As a Technical Manager, you will play a crucial role in ensuring the seamless operation of our immersive experiences.Key Responsibilities:Manage the technical operations of our immersive experiences, including lighting, sound,...

  • Technical Manager Entertainment

    3 weeks ago

    United Kingdom Layered Reality Full time

    Job Title: Technical ManagerAt Layered Reality, we are seeking a highly skilled and experienced Technical Manager to join our team. As a Technical Manager, you will play a crucial role in ensuring the seamless operation of our immersive experiences.Key Responsibilities:Manage the technical operations of our immersive experiences, including lighting, sound,...

  • Technical Manager Entertainment

    2 weeks ago

    United Kingdom Layered Reality Full time

    Job Title: Technical ManagerLayered Reality is seeking a highly skilled and experienced Technical Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the seamless and safe operation of our immersive experiences.Key Responsibilities:Manage the technical operations of our immersive experiences, including team...

  • Technical Manager Entertainment

    2 weeks ago

    United Kingdom Layered Reality Full time

    Job Title: Technical ManagerLayered Reality is seeking a highly skilled and experienced Technical Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the seamless and safe operation of our immersive experiences.Key Responsibilities:Manage the technical operations of our immersive experiences, including team...

  • Technical Manager

    2 weeks ago

    United Kingdom True North Talent Full time

    Technical Manager - North West Role Overview: Reporting to the Operations Director, as Technical Manager you will lead the technical team to improve quality standards and culture across the site. Key Responsibilities: As Technical Manager, you will manage the day-to-day activities of the technical team on site.Ensuring the HACCP system is adhered to and...

  • Customer Technical Manager

    2 months ago

    United Kingdom GTT Full time

    Job Title: Customer Technical ManagerLocation: UK, remoteGrade: Individual contributorAbout GTT:GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that...

  • Senior Technical Manager

    2 weeks ago

    United Kingdom True North Talent Full time

    Reporting to the Operations Director, as Technical Manager you will lead the technical team to improve quality standards and culture across the site. Liaising with customers on quality issues and co-ordinating customer visits /audits. * Proactively communicating information to the business on technical performance. * Managing training of the QA team and...