Helpdesk Manager

3 weeks ago


Bolton Greater Manchester, United Kingdom Catch 22 Full time €35,000 - €40,000

Our client, a rapidly growing facilities management company, are recruiting for a Facilities Manager for a shopping Centre in Bolton. This exciting opportunity involves overseeing the soft and hard services of a bustling shopping centre, playing a pivotal role in shaping its success.

Working closely with the Centre Manager, the Facilities Manager will be responsible for providing visitors, contractors, tenants, and staff with a safe environment. The role focuses on customer service and providing an experience for customers whilst embracing occupiers, driving the overall services on the centre forward, in a positive way.

Overseeing and inspect contractors work to monitor the performance of contracts - This may include security, maintenance, landscaping, cleaning contracts etc
Recognising critical failings in contractors work to identify need for any action
Support tenant inspections and the fit-out process for new lettings.
Ensure that all PPM is forecasted, planned, and implemented by the service provider.
Having a hands on and technical knowledge to identify electrical and mechanical equipment/appliances in the building which need fixing/replacing e.g., Carry out risk assessment and manage health & safety compliance.
A professional Facilities / Property individual, with experience in leading and site management
Proficient in property management, preferably in a mixed-use or shopping centre environment.
Financial and commercial acumen to be able to build a stable and profitable business and develop a coherent strategy.
Excellent planning and organisational skills
Strong IT skills, MS Office, CAFM systems and business Apps
Permanent Contract
5 Hour contract
Flexible starting hours Mon - Fri, with flexibility to work Saturdays (Usually on a 1 in 5 basis, depending on staffing)
25 days holiday
If you are passionate about delivering exceptional service management, and thrive in a dynamic environment then please apply or get in touch with Laura on (url removed) or call (phone number removed)


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