Training Executive

2 weeks ago


Hemel Hempstead Hertfordshire, United Kingdom Brave Full time €23,000 - €25,000

Telesales Executive Location: Hours: Full time, Monday to Friday, 09.25 days of holiday plus bank holidays, increasing with length of service (pro-rated for part-time hours)
~ Free on-site parking.
~ Beautiful and rural office location.
~ Continuous opportunity for career progression and further qualifications.
~ A friendly and social office, holding team events throughout the year.
~ Pension Contributions & Competitive Employee Benefits Schemes.
~ Life Insurance.
~ Free eye tests.
~ Health & Wellbeing Spending Account: This can be used for a range of expenses, such as health support, fitness and sports activities.


We are one of the most trusted and reputable organisations in the insurance industry, consistently winning consumer awards for our excellent products and best-in-class customer service. With over a century of experience, we manage our clients from local offices, ensuring that community is at the heart of our business.

We continuously improve our customer experience.
We are seeking a dynamic and enthusiastic Telesales Executive to join our team. In this exciting role, you will play a crucial part in supporting the Agency's strategic goals by actively contributing to the growth and development of leads for our General Insurance and Financial Services products. Proactive contact with existing and prospective customers which is targeted, compliant and provides excellent customer service and leads to the generation of general insurance leads in line with set targets.
Manage our CRM system to identify opportunities in line with the business’ growth ambitions and risk appetite, co-ordinate sales campaigns and distribute opportunities to the team.
Use CRM and work closely with the Office Manager to understand the team’s workloads in order to establish suitable work allocation.
Consistently provide excellent levels of customer service in all interactions with potential and existing customers, delivering on promises, meeting their needs, and exceeding expectations.
Always demonstrate high values of trust and integrity, acting as a positive role model in line with the Agency’s policies and cultural principles.

Previous sales experience and or experience in a targeted and driven sales generating role and proven track record in delivering excellent customer service.
GCSE in Maths and English (A-C grade) or equivalent.
Strong IT literacy, proficient using MS Office Applications.
Demonstrate a strong commitment to quality by adhering to procedures and regulations with care, skill, and diligence.
Knowledge of Commercial Insurance.
Previous experience dealing with businesses or high net-worth customers.
Own transport & full UK driving licence.



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