IT Support and Service Desk Operator
2 days ago
Service Desk Analyst
Amersham - Office Based
�VIQU have partnered with a UK retail company who are looking to recruit a Service Desk Analyst to join their head office. This role will offer the successful candidate a greater understanding of the retail industry and give them exposure the organisations busy IT service.
The successful Service Desk Analyst will deliver high-quality, timely support services to the company's warehouse, office, and stores.
Key Responsibilities of the Service Desk Analyst :
* Provide assistance to 250 computer system users.
* Incident trend analysis to resolve continuous problems and drive IT improvements.
* Understand user needs and suggest suitable software and hardware.
Key Requirements of the Service Desk Analyst:
* 2+ years of Service Desk experience
* Experience with O365 and Windows servers
* Experience with Intune, Azure Active Directory, SharePoint
* Basic understanding of networking (TCP/IP)
* ITIL experience (desired)
* Must hold a valid UK driving license
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ' VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK
Service Desk Analyst
Amersham - Office Based
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