Service Desk Support Specialist
7 days ago
Job Summary: We are seeking a highly skilled Service Desk Analyst to join our team at VIQU Limited. As a Service Desk Analyst, you will be responsible for delivering high-quality, timely support services to our organization.
Key Responsibilities:
- Test, build, and configure hardware across the organization.
- Provide assistance to 250 computer system users.
- Incident trend analysis to resolve continuous problems and drive IT improvements.
- Understand user needs and suggest suitable software and hardware.
Requirements:
- 1+ years of Service Desk experience.
- Experience with Intune, Azure Active Directory, SharePoint, M365, and Windows servers.
- Desirable – Mobile Device Management and ITIL experience.
- Good communication and ability to work in a fast-paced environment.
About VIQU Limited: We are a UK retail company based in Amersham, seeking a Service Desk Analyst to join our head office. This role will offer the successful candidate a greater understanding of the retail industry and give them exposure to our busy IT service.
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