Human Resources Recruitment Coordinator
4 days ago
Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 50 years, our brands include Duncan and Todd, 2020 Opticians, Caledonian Optical and Smart Employee Eyecare.
They are currently recruiting for a HR Coordinator to join our HR team, to provide support to the business, including our opticians & hearing care practices, lens manufacturing lab, and Head Office teams.
This is a hybrid role, with regular days to be worked at their Head Office facility in Dyce, Aberdeen
The HR Coordinator will support the HR team in the delivery of efficient and effective administrative and HR support service by maintaining accurate employee records, providing reports relating to employee data and KPIs and providing first line contact on all people related queries / issues.
Employee Support
Act as first point of contact for manager queries, triaging the HR Support inbox and assigning requests for support to the appropriate team member
Respond to and action all transactional HR queries within agreed SLA timelines, escalating where appropriate
Data Management
Ensure that all employee data is recorded and managed appropriately through the whole employee life cycle
Carry out regular audits of employee records to ensure all data is recorded accurately and in a consistent manner.
Responsible for maintaining the HR/Payroll system (iHCM2) and the Resource Planning system (Real Time) with new starts, leavers and any changes to employee terms and conditions
Generate and analyse HR reports as required by management, including metrics such as headcount, turnover, and other key performance indicators
Provide insights and recommendations based on data trends to support decision-making
Create and issue offers, contracts and amendment to contract letters
Prepare HR transactional correspondence and letters to agreed standards
Support the HR team with ongoing HR projects when required
Manage processes throughout the employee lifecycle, including onboarding, offboarding, promotions, and role changes
Assist in reviewing and updating HR policies and procedures to align with current legislation
Ensure that the utmost accuracy and discretion is maintained at all times with regard to handling confidential and potentially sensitive information/data
Previous experience working within an HR Administrator or Coordinator role is essential
Experience of using ADP HR management systems would be an advantage, but not essential as training will be provided
Experience of using MS Excel tools including VLOOKUP and Pivot Tables to analyse data
To apply please send your CV to recruitment@hunteradams.
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