Hospitality Manager
1 month ago
Hospitality Manager- Care Home Salary: £16.50ph- (Plus paid breaks) Hours: 9am-5pm 40hours per week 28 days holiday (Unfortunately sponsorship is not provided at the moment) Job Description As the Hospitality Manager in our Care home, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level. If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home. Key duties and responsibilities
- Create a caring service experience aligned with our family values: compassion, empathy, and transparency.
- Foster a positive work environment emphasizing teamwork, improvement, and top-notch service.
- Deliver exceptional experiences for residents, surpassing their needs and expectations.
- Oversee food service operations, collaborating closely with the chef for quality meals on time.
- Develop engaging activities promoting residents' interests, fun, and well-being.
- Maintain a top-notch first impression experience and uphold high cleanliness standards.
- Address maintenance issues promptly to keep the facility in good condition.
- Manage the hospitality budget to meet revenue targets while controlling costs.
- Build strong relationships with residents, families, and staff to enhance community engagement.
- Ensure staff are well-trained and equipped for effective performance.
- Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
- Previous experience with a hospitality background-preferably some hotel experience.
- Excellent communication, motivational and people skills.
- Genuine interest in engaging our residents and their families on a regular basis.
- Organisational skills with good time keeping.
- Previous experience in a Care home environment
- Level 2 Kitchen Qualification / Working towards
- Strong communication skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Higher than average pay rates
- 28 days holiday
- Free uniform and DBS provided
- Paid breaks
- Regular staff social events
- Free onsite car parking and close to local transport links
- First-rate working environment in a purpose-built luxury home
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