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Hospitality Management Intern
4 months ago
**Job Details**:
- ** Job Position**: Hospitality Management in Cyprus.
- ** Fully Funded -Turing Scheme -Hospitality Management Internship Programme in Ayia Napa, Cyprus.**:
- ** Role: Hotel Management Internship.**:
- ** Duration**:3 months.
**You get**:
- A 13-week work placement.
- Return flights from London airport to Cyprus.
- Free Accommodation.
- €100 weekly living allowance.
- Fully comprehensive Health and Travel insurance.
- Leadership and management training course contributing to a relevant Level 3 qualification.
- Support and mentoring throughout your placement.
**Company Description**:
**Role Description**:
- The role of Hotel Receptionist is responsible for managing the front desk operations of the hotel.
- This includes greeting guests, checking them in and out of the hotel, and providing them with information about the hotel and local area.
- The receptionist is also responsible for handling guest complaints, answering phone calls, and taking reservations.
**The main responsibilities of the Hotel Receptionist include**:
- Greeting guests upon arrival and checking them into the hotel.
- Checking guests out of the hotel and processing their payments.
- Answering phone calls and taking reservations.
- Handling guest complaints and resolving issues.
- Providing guests with information about the hotel and local area.
- Keeping the front desk and lobby area clean and organized.
- Maintaining accurate guest information in the hotel's computer system.
- Assisting with other tasks as needed.
**Qualifications & Requirements**:
- They should also have strong computer skills and be able to navigate hotel management software.
- A high school diploma or equivalent is typically required, although a college degree in hospitality management or a related field may be preferred.
- The receptionist should be able to communicate effectively with guests, co-workers, and management.
- They should be able to speak clearly and write concisely, as well as understand and respond to verbal and written requests.
- They should be able to speak English and any language that the guest speaks would be considered as great.
Overall, the Hotel Receptionist plays a vital role in ensuring that guests have a positive experience at the hotel. They are the first point of contact for guests and are responsible for making sure that their stay is enjoyable and comfortable. A professional, friendly, and efficient receptionist can make a significant impact on the overall reputation and success of the hotel.
