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Hospitality Team Members

2 months ago


Manchester, United Kingdom RBH Hospitality Management Full time
About the Role

We are seeking a skilled and enthusiastic Bar and Waiting Team Member to join our team at RBH Hospitality Management. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities
  • Welcoming Guests: Greet and welcome guests in a friendly and professional manner, ensuring they feel valued and appreciated.
  • Food and Beverage Service: Take food and beverage orders, serve drinks, and deliver food to tables in a timely and efficient manner.
  • Customer Service: Respond to guest queries, resolve any issues, and provide recommendations to enhance their experience.
  • Teamwork: Collaborate with colleagues to maintain a clean and tidy bar and restaurant area, ensuring a safe and enjoyable environment for guests.
Requirements
  • Excellent Communication Skills: Possess excellent communication skills to effectively interact with guests and colleagues.
  • Customer Focus: Prioritize guest satisfaction and strive to exceed their expectations.
  • Teamwork and Flexibility: Demonstrate the ability to work well in a fast-paced team environment and adapt to changing situations.
  • Self-Motivation: Be self-motivated and proactive in maintaining a high level of productivity and quality of service.
What We Offer
  • Competitive Benefits Package: Enjoy a comprehensive benefits package that includes discounted hotel room rates, extra days holiday, flexible working arrangements, pension, and free meals on duty.
  • Opportunities for Growth: Develop your skills and career with RBH Hospitality Management, a leading hospitality company with a strong commitment to employee development.