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Technical Support Support

2 months ago

United Kingdom Humnize Full time €40,000

3rd Line Technical Consultant With a salary of up to £40k, ongoing training and genuine career development, don't miss this opportunity to take the next step in your IT journey.

We're working with a forward-thinking and progressive technology solutions provider HQ’d in Wetherby…and they’re growing

They have a brilliant team of engineers and are vendor agnostic, so they support a fascinating range of technology including VMWare, Dell, Checkpoint, Cisco, Linux ( Redhat, CentOS etc) and Windows server.

We’re helping them find a 3rd line IT Support Consultant who share their passion for technology and delivering exceptional customer service.

So, if you’re a team player with great communication skills…read on

You’ve been on the front lines for a while and you’ve bought the T-shirt when it comes to technical support. There’s not much you haven't seen and you’re respected by teammates, as well as Project Engineers.
Proven experience in a technical support engineer role, ideally with at least 2 years in a high-level, problem-solving environment.
Hands-on skills in configuring and troubleshooting complex IT network/server infrastructure, particularly environments that utilise the Claritas tech stack.
Demonstrable leadership in past roles, providing guidance and mentoring to junior team members while promoting best practices in IT support.

You'll join a family-like firm recently recognised as a 'Great Place to Work', with an award winning office and a culture of going above and beyond to look after its people.
You'll enjoy a competitive benefits package that supports a healthy work-life balance, and will have the opportunity to thrive in a nurturing environment that values your initiatives and fosters continuous professional development.

25 days holiday rising to 29 max (+ BH’s) + additional day for birthday
~ Fully funded BUPA Medical and Dental after probation + 3 x Death in Service
~ Company Pension 3% Employer 5% Employee (employee can contribute more)
~2 Weeks full pay Paternity Leave
~12 Weeks full pay Maternity Leave + statutory for remainder of Leave
~ Up to 1 month paid long term absence + 10 Days infrequent unconnected absence paid
~£100 gross per month cost of living allowance
~ Circa £50 net per month fuel contribution for traveling to work
~ Free parking for office based roles with 2 x charging points for EV’s
~