Current jobs related to Customer Optimization Analyst - Manchester - Hard Rock Digital
-
Customer Optimization Analyst
2 months ago
Manchester, United Kingdom Hard Rock Digital Full timeWhat are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and...
-
Customer Optimization Analyst
2 months ago
Manchester,, Greater Manchester, United Kingdom Hard Rock Digital Full timeWhat are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and...
-
Customer Optimization Analyst
2 months ago
Manchester Area, United Kingdom Hard Rock Digital Full timeWhat are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and...
-
Customer Optimization Analyst
2 months ago
Manchester Area, United Kingdom Hard Rock Digital Full timeWhat are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and...
-
Business Analyst
4 days ago
Manchester, United Kingdom Hays Senior Finance Full timeBusiness Analyst RoleWe are seeking a highly skilled Business Analyst to join our team at {company}. As a Business Analyst, you will be responsible for optimizing business performance by analyzing and improving existing processes.Key Responsibilities:Develop and implement process improvementsAnalyze business performance dataCollaborate with cross-functional...
-
Digital Conversion Rate Optimization Specialist
1 month ago
Manchester, United Kingdom MAG Full timeAbout the RoleThis is an exciting opportunity to join our team as a Website Analyst, where you will play a key role in enhancing our conversion rate optimization strategy across our distribution business. As a Website Analyst, you will be responsible for setting up and maintaining conversion funnel reporting using GA and Full Story, as well as reporting on...
-
Web Analyst
2 days ago
Manchester, United Kingdom Harnham Full time €30,000 - €35,000Digital Analyst Manchester (Hybrid - 2x Days a Week in Office) £Chance to join an established education and assessment provider as a Digital Analyst! As the Digital Analyst, you will provide deep-dive analysis on customer journeys in order to optimise experience across a range of digital platforms. You'll use GA4 and have the chance to work on GTM...
-
Digital Analyst
3 weeks ago
Manchester, United Kingdom Harnham Full timeJob OpportunityWe are seeking a skilled Digital Analyst to join our team at Harnham.About the RoleAs a Digital Analyst, you will be responsible for providing in-depth analysis of customer journeys to optimize the digital experience across various platforms. You will work with Google Analytics 4, Google Tag Manager, and SQL/bigQuery projects.Your Skills and...
-
Digital Analyst
3 weeks ago
Manchester, United Kingdom Harnham Full timeJob OpportunityWe are seeking a skilled Digital Analyst to join our team at Harnham.About the RoleAs a Digital Analyst, you will be responsible for providing in-depth analysis of customer journeys to optimize the digital experience across various platforms. You will work with Google Analytics 4, Google Tag Manager, and SQL/bigQuery projects.Your Skills and...
-
Digital Conversion Rate Optimization Specialist
1 month ago
Manchester, United Kingdom MAG Full timeAbout the RoleThis is an exciting opportunity to join our team as a Website Analyst, where you will play a key role in enhancing our conversion rate optimization strategy across our distribution business. As a Website Analyst, you will be responsible for setting up and maintaining conversion funnel reporting using GA and Full Story, as well as reporting on...
-
Digital Conversion Rate Optimization Specialist
1 month ago
Manchester, United Kingdom MAG Full timeAbout the RoleThis is an exciting opportunity to join our team as a Website Analyst, where you will play a key role in enhancing our conversion rate optimization strategy across our distribution business. As a Website Analyst, you will be responsible for setting up and maintaining conversion funnel reporting using GA and Full Story, as well as reporting on...
-
Integrated Marketing Group Account Director
1 month ago
Manchester, United Kingdom Supreme Optimization Full timeJob Title: Integrated Marketing Group Account DirectorAt Supreme Optimization, we're seeking a seasoned Group Account Director to lead our integrated marketing efforts for life sciences clients. As a strategic leader, you'll oversee a team of account directors and senior account managers, driving exceptional client service, account growth, and retention.Key...
-
Integrated Marketing Group Account Director
1 month ago
Manchester, United Kingdom Supreme Optimization Full timeJob Title: Integrated Marketing Group Account DirectorAt Supreme Optimization, we're seeking a seasoned Group Account Director to lead our integrated marketing efforts for life sciences clients. As a strategic leader, you'll oversee a team of account directors and senior account managers, driving exceptional client service, account growth, and retention.Key...
-
Digital Conversion Rate Optimization Specialist
4 weeks ago
Manchester, United Kingdom MAG Full timeAbout the RoleThis is an exciting opportunity to join our team as a Website Analyst, where you will play a key role in enhancing our conversion rate optimization strategy across our distribution business. As a Website Analyst, you will be responsible for setting up and maintaining conversion funnel reporting using GA and Full Story, as well as reporting on...
-
Digital Conversion Rate Optimization Specialist
4 weeks ago
Manchester, United Kingdom MAG Full timeAbout the RoleThis is an exciting opportunity to join our team as a Website Analyst, where you will play a key role in enhancing our conversion rate optimization strategy across our distribution business. As a Website Analyst, you will be responsible for setting up and maintaining conversion funnel reporting using GA and Full Story, as well as reporting on...
-
Website Optimization Specialist
2 months ago
Manchester, United Kingdom MAG Full timeAbout the RoleThis is an exciting opportunity to join our team as a Website Analyst, where you will play a key role in enhancing our conversion rate optimization strategy across our distribution business.Key ResponsibilitiesDevelop and maintain conversion funnel reporting using Google Analytics and Full StoryReport on A/B and MVT tests to offer actionable...
-
Customer Service Analyst
1 month ago
Manchester, United Kingdom NatWest Group Full timeCustomer Service - Senior Telephony AnalystAre you looking for a challenging role that combines customer service with analytical skills? We have an exciting opportunity for a Senior Telephony Analyst to join our Customer Due Diligence (CDD) team.Key ResponsibilitiesInvestigate customer queries and provide timely resolutions via telephone.Support business...
-
Customer Service Analyst
1 month ago
Manchester, United Kingdom NatWest Group Full timeCustomer Service - Senior Telephony AnalystAre you looking for a challenging role that combines customer service with analytical skills? We have an exciting opportunity for a Senior Telephony Analyst to join our Customer Due Diligence (CDD) team.Key ResponsibilitiesInvestigate customer queries and provide timely resolutions via telephone.Support business...
-
Business Systems Analyst
3 weeks ago
Manchester, United Kingdom mthree Full timeBusiness Analyst - Corporate Payments TechnologyAt mthree, we're seeking a skilled Business Analyst to join our Corporate Payments Technology team. As a key member of our team, you'll play a crucial role in transforming payment systems, driving efficiency, and enhancing customer experiences.Key Responsibilities:Gather and Analyze Business Requirements: Work...
-
Business Systems Analyst
3 weeks ago
Manchester, United Kingdom mthree Full timeBusiness Analyst - Corporate Payments TechnologyAt mthree, we're seeking a skilled Business Analyst to join our Corporate Payments Technology team. As a key member of our team, you'll play a crucial role in transforming payment systems, driving efficiency, and enhancing customer experiences.Key Responsibilities:Gather and Analyze Business Requirements: Work...
Customer Optimization Analyst
2 months ago
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
Our Customer Optimization Analysts will form a team reporting to the Senior Customer Optimization Manager and will execute and drive improvement in our strategy for customer profiling and segmentation, detecting coordinated trading patterns, offering behavioural insights, awareness of pricing dynamics, how margin is applied and the identification of in-play strategies. There will be extensive collaboration with sportsbook ops, risk, VIP and BI teams.
What are we looking for?
Ideally you will:
- Have extensive experience in the trading function of a top tier sportsbook
- Be able to correctly identify sharp strategies and players
- Have experience in customer profiling, or a related field within sports betting
- Understand market volatility and weaknesses
- Have experience in customer profiling, or a related field within sports betting
- Be an exceptional team member, sharing knowledge with those less experienced
- Have strong communication and presentation skills. You will be logical but open minded in your thinking and have an analytical mindset
- Have understanding of bonus and promotion optimization angles and strategies
- Familiarity with online betting communities
- Be proficient in Microsoft Office, particularly Excel and PowerPoint.
- Be a subject matter expert on US Sports and sportsbook
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
- Competitive pay and benefits
- Flexible vacation allowance
- Startup culture backed by a secure, global brand
- Opportunity to help run a sportsbook enjoyed by millions as part of a passionate team
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)
