Business Development Executive Director
2 weeks ago
Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.
At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. We are proud to say we have been voted a Great Place to Work by our employees in recognition of the positive ethos we have created across all of our locations.
Metro is expanding into the South West and to support this growth we are opening an office in Exeter. We are looking for a Business Development Executive to identify new business opportunities, build and maintain strong client relationships and sales pipeline, ensure the satisfaction of our valued clients. Business Development
Identify and prospect new business opportunities (multimodal – sea and air) through market research and networking.
Account Management
Lead customer weekly/monthly meetings/calls as well as business/KPIs reviews
Act as a main point of contact for clients, addressing inquiries, resolving issues, and managing expectations Support collection process ensuring customers pay in accordance with agreed credit terms
Ensure new customers or lanes are implemented correctly (creating account, outsourcing to BPO, Brokerage or Transport, follow up & escalate on rates setup, SOPs…) Liaising closely with the onboarding team.
Proactively visit potential and existing customers to build rapport, understand their unique requirements, and strengthen our business relationships.
2+ years’ work experience in freight forwarding operations
~ Experience in customer development will be beneficial
~ Degree in relevant field e.g. Business, Supply Chain Management etc is preferred but not mandatory
~ Local Knowledge of South West region
~ Strong commercial acumen
Competitive salary including a bonus which is paid twice a year
Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.
Health cash plan.
Octopus Electric Vehicle car scheme.
Free parking.
Plenty of opportunities for training and development
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