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Quality Officer

4 weeks ago


Cramlington Northumberland, United Kingdom Jackson Hogg Ltd Full time

Job Purpose of the Quality Officer: To perform QA activities across the business, supporting the overall quality management system, in accordance with ISO 9001 / GMP guidelines. Key Responsibilities and Accountabilities of the Quality Officer:

  • Maintain, monitor & review all QA activities in the site quality management system, driving quality compliance actions to completion.
  • Batch document review and approval of final product to end markets.
  • Provide QA approval on change controls, deviations, OOS, complaints.
  • Provide support for internal and external audits.
  • Generate quality technical agreements, using effective communication with end customers & distributors. Take part in customer meetings where applicable.
  • Coordinate with the wider organisation on customer complaints, deviations & QMS related activities.
  • Perform. review and approval of validation protocol and reports.
  • Act as delegate for Quality manager in all QA aspects, where required.
Personal Specification of the Quality Officer:
  • Experience of working in quality assurance roles, ideally in a GMP environment.
  • Able to perform QMS activities across site (e.g., Deviation management, CAPA, Change control)
  • Experience of review & approval of validation & qualification documents essential
  • Confident in performing internal audits & hosting site audits with regulators & customers.
  • Ability to prioritize workloads.
  • Proficient communicator to all levels.
  • Able to work quickly and accurately whilst maintaining identified quality standards.
  • Good IT skills including Microsoft Word, Excel & Outlook