Estate Officer

7 months ago

Northumberland, United Kingdom All Temps Recruitment Ltd Full time

We are currently recruiting for 1 x Estate Officer to join our team working throughout Northumberland.

**Duties of the role**:

- To carry out visits to all tenants on a regular, planned basis to identify and assist with any issues that may support the sustainability of the tenancy
- Responsible for planning and conducting regular inspections of the neighbourhood in partnership with customers, Councillors, Police and Local Services. Develop a continuous action plan to ensure that the neighbourhoods are maintained as safe and attractive places.
- Actively develop and promote resident engagement at a neighbourhood level, attending meetings and other activities where appropriate including those which occur outside of normal office hours.
- Responsible for the matching of properties and then arranging and carrying out accompanied viewings.
- Responsible for allocating and signing up new tenants to all properties within a defined patch of properties, Ensure all sign ups of new tenancies and garage tenancies are carried out in a timely manner to maximise rental income and minimise potential rent loss.
- Carry out visits to all licence holders on a regular, planned basis to identify and assist with any issues that may support the sustainability of their licence.
- Monitor all local services including Highways, street lighting etc in neighbourhoods ensuring they are effective and that any service failures are reported appropriately, and remedial action of escalation is taken to effective conclusion.
- Ensure that the Council's responsibilities as a landlord are met by ensuring compliance with current tenancy agreement through the effective operation of estate management policies and procedures and undertaking quality assurance checks.
- Deal with face to face situations with tenants that at times that may be contentious and complex in nature.

**The Person**:

- Relevant Experience in a similar role.
- Must hold 5 GCSE's including English and Maths at grades 5 or above (A-C).

**Job Types**: Temporary contract, Full-time

**Salary**: £14.17 per hour

**Benefits**:

- Free parking
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: cjceo

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