Business Operations Manager

3 weeks ago

Runcorn Cheshire, United Kingdom MTS (Mine Tech Services) Full time
The overarching goal of the role

Oversee the organisation and coordinate business activities to ensure efficient and profitable execution of high-quality work.

Duties

  • Manage day-to-day operations of the business
  • Develop and implement policies and procedures to support business operations & teams
  • Ensure the teams consistently follow processes and procedures
  • Work with the leadership team to develop business strategy and objectives & deliver phased execution of these
  • Assist with the allocation of resources to help meet business and strategic goals
  • Oversee the financial performance of the company to ensure profitability is managed
  • Establish and manage budgets and forecasts
  • Help improve operational management systems, processes and best practices as required
  • Recruit, train and supervise staff
  • Ensure employees complete and work through their personal development plan in line with business goals to deliver high-performance and quality work
  • Manage ad-hoc employee requests and requirements
  • Ensure that organisational processes remain legally compliant with regulations and standards
  • Maintain and enforce health and safety guidelines.

Requirements

Knowledge and experience required

  • Proven work experience as an Operations Manager or similar role
  • Knowledge of organisational effectiveness and operations management
  • Experience budgeting and forecasting
  • Familiarity with business and financial principles
  • Degree in Business, Operations Management or a related field

Skills Required

  • Outstanding organisational skills
  • Ability to collaborate effectively with multiple stakeholders - both internally & externally
  • Comfortable with driving compliance to process and managing conflict
  • Excellent communication skills via email, voice and in person
  • Excellent documentation skills - Able to clearly and concisely capture processes and l details for others to understand/use
  • Particular focus on ensuring that communications are efficient and effective to ensure that a clear message is delivered

Benefits

  • Competitive Salary in line with experience
  • Bonus scheme related to company performance
  • Private Workplace Pension - MTS can support employees with their private pension if they choose to invest in one. More details can be found here by NEST, the MTS selected workplace pension provider
  • Bike2Work Scheme
  • Childcare Vouchers

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