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Client Services Coordinator
2 months ago
Major Players are working alongside a renowned creative agency to recruit a Client Services Director into their London based offices to lead the Client Services team across experiential and content. We're seeking a Client Services Director to be the linchpin of our client's interactions and drive business growth.
As the Client Services Director, you'll report directly to the Managing Director and serve as the primary interface between our agency and our clients. Collaborate with the Account and Project management teams to develop creative solutions for prospective and existing clients.
Identify growth opportunities within our client portfolio and tailor our services to meet their evolving needs.
~ Directly manage a team of Account Directors and Managers, providing guidance and support.
Motivate and inspire the account team through regular one-on-one sessions and team meetings.
~ Identify growth opportunities within existing accounts and pursue new business opportunities.
Multiple years of experience in professional client relationship management.
Proven track record of managing high-value accounts and driving growth.
Experience working with luxury fashion or streetwear brands.
Experience working with in Experiential Activations and Content Creation.
Strong leadership and team management skills.
Detail-oriented with strong budget management skills.
Familiarity with creative processes and digital platforms.
Ability to read and interpret sales performance metrics.
Flexibility to attend evening events and travel as needed.
