Service Operations Coordinator

6 days ago


United Kingdom Tech Refrigeration Full time £35,000
Service Administrator Job Description

We are a leading nationwide Refrigeration/HVAC contractor based in Dublin, seeking an experienced Service Administrator to strengthen our customer service team.

The ideal candidate will have a proven track record in managing and coordinating client accounts and activities.

Key Responsibilities:
  • Coordinate with other departments to ensure seamless service delivery
  • Assign, schedule, and coordinate service jobs
  • Liaise with field service engineers to ensure timely completion of tasks
  • Prepare quotations and estimates for clients
  • Process and issue sales invoices
  • Compile client-specific reports and files
  • Oversee housekeeping of our online service system
Requirements:
  • Proven experience in a customer-facing role
  • Excellent language and numeracy skills
  • Proven track record of working in a team environment
  • Understanding of commercial and business requirements
  • Ability to work in a fast-paced environment

Benefits: Group Life Assurance, Mobile Phone


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