Customer Care Administrator

6 days ago

Leicestershire, United Kingdom Inizio Engage Full time

Customer Care Administrator Location: South Leicestershire Salary: £26,000 - £28,000 Hours: 37.5 hours (1 day working from home) Contract: Permanent, Full Time We're partnering with one of the UK's most respected and high-performing housebuilders consistently recognised as a 5-star builder for customer satisfaction and celebrated with major industry awards, including Housebuilder of the Year , sustainability accolades, and design excellence. This is a fantastic opportunity for someone seeking a stable, long-term permenent role within a friendly, experienced team that's passionate about delivering exceptional customer service. The Role As a Customer Care Administrator , you'll be an essential part of the Customer Care team, ensuring that homeowners receive a seamless and efficient aftercare experience. You'll work closely with site teams, subcontractors, and internal departments to make sure all remedial works and customer queries are handled promptly and professionally. Key Responsibilities: Manage incoming calls and log all customer issues accurately Coordinate materials, subcontractors, and schedules to complete maintenance requests Work closely with the Customer Care Manager and wider team to monitor and resolve defects Maintain and update all customer care logs and trackers Process and check invoices before passing for payment Liaise with the Buying team to order materials Ensure defects are reported and followed up with subcontractors Arrange completion of end-of-defect works for Housing Associations Work with Site and Sales teams to support customers and resolve queries Organise appointments for suppliers, site teams, and contractors Essential: Experience working within construction, new build housing, or housing associations Strong administration experience in a fast-paced environment Excellent communication skills Ability to manage multiple tasks and prioritise effectively Confident liaising with internal and external teams Strong organisational and IT skills (Microsoft Office You'll be joining a company that genuinely invests in its people and is committed to creating an inclusive, supportive working environment. They value stability, teamwork, and career growth. Benefits include: 25 days holiday + bank holidays Contributory pension Access to discounts & benefits portal ShareSave scheme Cycle to Work scheme Life assurance Holiday Purchase scheme

  • Customer Care Administrator

    6 days ago

    Leicestershire, United Kingdom Inizio Engage Full time

    Customer Care AdministratorLocation: South Leicestershire Salary: £26,000 - £28,000 Hours: 37.5 hours (1 day working from home) Contract: Permanent, Full TimeWe're partnering with one of the UK's most respected and high-performing housebuilders consistently recognised as a 5-star builder for customer satisfaction and celebrated with major industry awards,...

  • Customer Care Administrator

    6 days ago

    Leicestershire, United Kingdom Inizio Engage Full time

    Customer Care AdministratorLocation: South Leicestershire Salary: £26,000 - £28,000 Hours: 37.5 hours (1 day working from home) Contract: Permanent, Full TimeWe're partnering with one of the UK's most respected and high-performing housebuilders consistently recognised as a 5-star builder for customer satisfaction and celebrated with major industry awards,...

  • Customer Service Adviser.

    6 days ago

    Leicestershire, United Kingdom Inizio Engage Full time

    Customer Care Administrator Location: Hours: 37.5 hours (1 day working from home) Contract: Permanent, Full Time This is a fantastic opportunity for someone seeking a stable, long-term permenent role within a friendly, experienced team that's passionate about delivering exceptional customer service. As a Customer Care Administrator , you'll be an...

  • Senior Administrator

    1 week ago

    Leicestershire, United Kingdom Optima UK Inc Ltd Full time

    Job Title: Senior Administrator - NHS Location: Leicester, LE9 **Salary**: £21,840 This is a great opportunity for a Senior Administrator to join a company that specialises in Occupational Health with this role specifically supporting NHS requirements. Day to Day Responsibilities: Supporting the Account Management department in all aspects of...

  • Registered Nurse care home Dementia

    4 days ago

    Hinckley, Leicestershire, United Kingdom Care Concern Group Full time

    Nursing - The Ashton Care Home Contract: Full Time Salary: £21.84 Per Hour Shift Type: Days & Nights Available Contracted hours: 36 hours per week & Bank The Ashton Care Home is a private care home situated in the beautiful town of Hinckley, close to the town centre. We specialise in Residential Care, Dementia Care, Nursing Care, Respite Care, and...

  • Production Administrator

    1 week ago

    Leicestershire, United Kingdom Paul Mitchell Associates Full time

    *Carrying out shared reception & telephone office functions, *Managing company diary for meetings, visits & events, *Assist the production management team with administration functions, *Management of stock control of stationary / paper goods, external contractors including waste, laundry, sanitary waste & couriers, *Collate, record & issue customer /...

  • Customer Service Coordinator

    2 weeks ago

    Leicestershire, England, United Kingdom Inizio Engage Full time

    Permanent - Full TimeOffice Based, 37.5 hoursSalary: £26,000 - £28,000Our client is one of the UK's largest house builders and they have an excellent opportunity for someone with an administration background to join their Customer Care team.The RolePrincipal accountabilities of the role include:Ensure all calls received into the department are managed...

  • Shipping Administrator

    15 hours ago

    Leicestershire, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a Freight Forwarding organisation seeking a Shipping Administrator to join their team in Leicestershire. Responsibilities; - Processing customs declarations to HMRC for imports and exports. - Checking documentation to ensure documents meet all laws to facilitate export and imports of goods. - Liaise with Border force and other...

  • Data Input Administrator

    2 days ago

    Leicestershire, United Kingdom Pertemps Leicester Full time

    **South Wigston, Leicestershire** **Monday - Friday, Office Hours** **£18000** **Temporary, ongoing, full time** **We are looking for an experienced Data Input/Finance Administrator to work for our prestigious client in South Wigston Main responsibilities**: - Accurate inputting of financial information into CRM - Data Entry quickly and accurately - a key...

  • Payroll Administrator

    1 week ago

    Leicestershire, United Kingdom Ackerman Pierce Full time

    **Payroll Administrator - Temp - Leicestershire** We are recruiting for a Payroll Administrator to work within a large law enforcement organization in Leicestershire. It is a temporary role, however with the potential to go long-term. The main responsibility of the Payroll Administrator is to ensure that the payroll functions required to pay all staff in...