Operational Human Resources Manager

5 days ago

West Malling Kent, United Kingdom Commercial Services Group Full time €60,000

Kings Hill /Hybrid Working
Commercial Services Group (CSG) is thrilled to announce an exceptional opportunity for a dedicated and dynamic HR Operations Manager to join our central People, Culture, and Communications (PCC) team. This key leadership role is ideal for an experienced HR professional with a passion for employee relations, HR policy, HR Systems and process excellence.
As the HR Operations Manager, you will play a vital role in leading our People Partner function, ensuring the smooth operation of all aspects related to employee relations, HR compliance, policies, and processes. Ensure HR Policy Compliance: Promote fair and consistent treatment of employees by maintaining and developing policies aligned with best practices and legal updates. Act as the expert and escalation point for employee relations issues.
Analyse Cases to Drive Improvement: Dive deep into employee relations cases to uncover underlying causes and recommend improvements based on data insights.
Develop and regularly refine HR processes to enhance efficiency and employee experience, focusing on data-driven, streamlined solutions.
Guide People Partners’ development with effective management and oversee all employee relations cases.
Lead Strategic Operational HR Projects: Provide structure and oversight for HR change initiatives, including acquisitions, restructures, and Group-wide projects.
Leverage Data for Decision-Making: Use data insights for informed decision-making and role modelling this to the wider PCC team.
Strengthen our unified Group approach by promoting a consistent and fair employee experience across all 28 of our businesses.
25 days of annual leave, plus bank holidays
An additional day off for your birthday to celebrate as you wish
Access to a generous discount scheme, including retail and gym memberships
Life assurance coverage
Health cash plan initiative
Proven track record of extensive leadership within a Senior HR role, ideally in a multi brand organisation.
Excellent and up to date employment law knowledge, strong attention to detail, particularly in conducting due diligence and identifying potential risks.
Skilled in coaching and developing teams to maximise individual and collective potential.
Stakeholder management, ability to build relationships across a complex organisation and teams.
About Commercial Services Group
Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from: Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships.

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