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Front of House

4 months ago

Glasgow, United Kingdom CBRE Full time

This position is full time, permanent and based in our Glasgow office.
The Front of House and Senior Office Administrator position is a dual role which will provide an efficient service to all staff, clients and guests, in line with CBREs vision and values. This is an integral role in ensuring the smooth running of the client space, office and mailroom. Meeting, greeting and attending to the needs of our clients to ensure a superb customer service experience
To build a good rapport with all clients & staff and resolve any complaints or issues quickly, to maintain a high-quality service
Collection of daily mail and sign-off for deliveries to main reception and redirection where required
To assist in always keeping the reception area presentable
Set-up meeting rooms to a high standard for clients and senior team
Liaise with local catering company for in-house events and meetings

Senior Office Administrator duties, with shared responsibilities:

Invoice processing for office overheads
Assist the Office Manager with office operations; Keep weekly stock of office supplies and place orders when necessary
Processing and physical banking of cheques for the cash team 3 days per week
Organising and arranging local and international travel for the senior team
Adhere to all fire safety test procedures and assist in the evacuation process in the event of a fire
Undertake any other ad-hoc duties relevant to the post as and when required by request of the office manager or senior team (powerpoint presentations, letter typing, mail merges, internal event planning, diary invites etc)
Complete all annual training as required

Good administrative skills and the ability to use email, mailboxes, Microsoft packages and booking systems