Rental Operations Assistant Manager
4 weeks ago
Renmak , an expanding name in the truck rental industry and a proud member of the Revive Group , is seeking a passionate and customer-focused Rental Operations Assistant Manager to join our growing team in Coalville, Leicestershire.
The Revive Group is a forward-thinking organisation committed to sustainability and innovation. As part of the group, you'll benefit from a collaborative and supportive work environment that values its employees and encourages professional development.
In this key role, you will play a vital part in ensuring the smooth running of our truck rental operations whilst upholding exceptional customer experiences.
Your responsibilities will include:
- Overseeing day-to-day rental tasks, ensuring efficient operations and timely processing of all truck rental requests.
- Managing enquiries, applications, and rental agreements for our trucks, maintaining accurate records for each rental.
- Conducting Rental Fleet viewings and audits of condition.
- Guiding new customers through the truck pick-up and return process.
- Resolving customer issues promptly by liaising with the Fleet Manager and maintenance teams and ensuring the trucks are in top condition.
- Contributing to maintaining a positive company image and upholding Renmak's reputation for excellent customer service.
We are looking for a highly motivated and organised individual with:
- A valid full UK driving licence.
- Mechanical knowledge of HGV or Plant vehicles is preferred.
- Excellent communication and interpersonal skills, allowing you to build rapport with a diverse clientele.
- A willingness to travel.
- Proficiency in Microsoft Office Suite, particularly Excel, for data management and reporting.
- A knowledge of the water authority / sewerage industry or the rental market is preferred but not essential as training will be provided.
At Renmak, we offer:
- A competitive salary and benefits package to reward your hard work and dedication.
- Opportunities for professional development within a supportive and collaborative team environment.
- Company vehicle
- Company laptop and phone.
- The chance to be part of a company with a strong reputation for exceptional customer service and a commitment to excellence.
- 25 days paid holiday days and 8 statutory bank holidays per year.
Ready to join our team?
We encourage applications from enthusiastic individuals who are passionate about exceeding expectations.
To Apply:
Please submit your CV and a cover letter outlining your suitability for the role to info@renmak.co.uk
We look forward to hearing from you
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